This listing was posted on The Resumator.
Scheduler
Location:
Stamford, CT
Description:
Visiting Angels of Stamford, CT is now hiring a Scheduler to join our growing client care team! Competitive Annual Salary - $70,000/yr (based on 8 hour work day) PTO - You will accrue paid time off (PTO) of 20 working days per year, which can be used as vacation days, personal days or sick days. 6 Paid Holidays Off - paid holidays for New Year’s, Memorial, Independence, Labor, Thanksgiving and Christmas days 401K Match - After one year of employment, you will be eligible to participate in our 401K Plan, whereby we will match your contributions up to 4% of your salary every week. Employee Commission Plan - In six months from your employment, you will be eligible for our Employee Commission Plan (which pays you $0.15/hour/week for every additional hour exceeding your 6th month’s baseline number of hours.) Annual Bonus - Additionally, you will be eligible for a discretionary bonus payable at the end of each year, based upon performance and solely at the owners’ discretion. Daytime Shift - Normal work hours are from 8:30 am until 5:00 pm. On Call Night/Weekend Overtime Pay - you will also be paid extra for any night or weekend time attributed to our on-call (Bat) phone as detailed below. No other benefits are included in this offer at this time. Please note: On-call evening and weekend phone rotations, as directed, are a requirement for this position. The chosen candidate will be expected to cover the phone at least one week out of every five weeks. (Note that on-call is additionally reimbursed at $1,000/week, which is over and above the base rate of pay.) The job description for this position includes, but is not limited to the following responsibilities: Answer the telephone and greet the public. Staff and schedule new and existing cases. Thoroughly learn and understand our ClearCare scheduling system, which is the lifeblood of our business. Introduce new and replacement caregivers to clients. Insuring all new hire paperwork is completed; and all new hire procedures followed. Schedule caregivers for service on new care recipients and open hours/shifts on existing cases. Independently respond to and resolve any client or caregiver complaints or concerns. Understand the importance of seeking assistance, as needed, from your supervisor and/or others. Demonstrate capability and dependability in following instructions. Perform related duties and responsibilities as deemed appropriate by the management team. Position Requirements Partial college is acceptable, based on relevant work experience. Scheduling experience (ClearCare experience is desired, but not necessary) 1-2 years prior customer service experience Availability to work rotating evening/weekend phone schedule, as described above Ability to professionally communicate effectively in person, by phone, and in writing to manage client expectations Knowledge of Clear Care system a plus Our office is located at: 1266 E Main St, 2nd Floor, Stamford, CT 06902 To be considered for this position please apply to this job posting. INDSTA3Powered by JazzHR
Company:
Visiting Angels
Posted:
May 21 on The Resumator
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More About this Listing: Scheduler
Scheduler is a Clerical Scheduler Job at Visiting Angels located in Stamford CT. Find other listings like Scheduler by searching Oodle for Clerical Scheduler Jobs.
Scheduler is a Clerical Scheduler Job at Visiting Angels located in Stamford CT. Find other listings like Scheduler by searching Oodle for Clerical Scheduler Jobs.