Back
Job   USA   WA   Richland Area   Help Desk   Peak Networks -

Level 2 Help Desk Tech | Help Desk in Customer Service Job at Peak Networks in Kennewick WA | 72691

This listing was posted on The Resumator.

Level 2 Help Desk Tech

Share
Tools
Location:
Kennewick, WA
Description:

Peak Networks is a leading company in our industry in the region. We provide Managed Services to businesses in the Tri-Cities area. We're are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to get ahead. You'll be glad you applied to Peak Networks. Responsibilities Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat Provide customer assistance Document customer interactions Run diagnostics to resolve customer reported issues Install, make changes and repair computer hardware and software Follow-up with customers to ensure issues are resolved Write technical documents on how to or SOPs Network Administration Update/Create scripts Troubleshooting servers Server administration Qualifications Firm understanding of L2 and L3 networks (VLAN, STP, OSPF) Firm understanding of wireless protocols (802.11, BT, LPWA) Firm understanding of VOIP systems Firm understanding of AD/DS services (AD, GP, and DNS) Firm understanding of MS365 (EntraID, Intune, and Exchange Online) Firm understanding of RMM tools Scripting knowledge (PS, Python, etc.) Knowledge of MDM tools Certifications Active Industry/Vendor networking certificate Powered by JazzHR
Company:
Peak Networks
Posted:
May 15 on The Resumator
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to The Resumator
Important Safety Tips
  • Always meet the employer in person.
  • Avoid sharing sensitive personal and financial information.
  • Avoid employment offers that require a deposit or investment.

To learn more, visit the Safety Center or click here to report this listing.

More About this Listing: Level 2 Help Desk Tech
Level 2 Help Desk Tech is a Customer Service Help Desk Job at Peak Networks located in Kennewick WA. Find other listings like Level 2 Help Desk Tech by searching Oodle for Customer Service Help Desk Jobs.