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Customer Relations Specialist
Location:
Coatham Mundeville
Description:
Tudor Employment are recruiting a Customer Relations Specialist for our client based in Cannock. This is a full-time temporary position. Are you the right person for this role Key attributes of the Customer Relations Specialist are: Self motivation Work under your own initiative and as part of a team Understand the need for process Resilient Telephone sales experience Prior utilisation of a CRMProven experience in objection handling Contractual Negotiations Waste industry knowledge Experience with IT/ CRM systems Have GCSE’s in English/Maths or equivalent at Grade C or above What will I be doing Key duties of the Customer Relations Specialist will include: Work with the Customer Experience Advisors to ensure all aspects of customer contacts are accurately captured and cases created and processed in a timely manner Ensure that all customer activity/communication is logged in Sales force to provide visibility to other stakeholders Regularly communicate with the Operational Teams to keep them informed of customer relationship activities and root cause analysis associated with their Depots Ensure all stakeholders are fully briefed regarding all associated customer relationship strategies Understanding fully the reason for the customer’s call and their concerns and creating actions to ensure that all TTT risk is minimised and the customer is retained To nurture and repair relationships with existing customers potentially looking to leave Represent the best interests of the company and promote the value of our strategic objectives and purpose Respond appropriately to all Sales force cases and customer communications in a timely manner achieving the corporate KPI’s set Recognising the internal customers and ensuring efficient communicate with a customer centric ethos Prepare and issue quotations, contracts and all service related enquiries Follow up with customers through the SCR process to ensure their continued customer satisfaction going forward To proactively influence. Visit ListedBuy for more information.
Company:
Tudor Employmet
Posted:
May 1 on ListedBuy
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More About this Listing: Customer Relations Specialist
Customer Relations Specialist is a Human Resource Customer Relations Specialist Job at Tudor Employmet located in United States. Find other listings like Customer Relations Specialist by searching Oodle for Human Resource Customer Relations Specialist Jobs.
Customer Relations Specialist is a Human Resource Customer Relations Specialist Job at Tudor Employmet located in United States. Find other listings like Customer Relations Specialist by searching Oodle for Human Resource Customer Relations Specialist Jobs.