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Director of Operations | Director Of Operations in Production Job in Waterville ME | 7256908854

This listing was posted on Tip Top Job.

Director of Operations

Location:
Waterville, ME
Description:

Position Title:Director of Operations Reports To: Salary:75,000 to 85,000 Other Forms of Compensation: Our Passion is Food At Bon Appetit Management Company we are committed to two things, great food and outstanding service At Bon Appetit you wont find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people This position is eligible for an Employee Referral Bonus If you know someone that is qualified for this role, please use the 'job search' in MyOpportunity to refer your referral and email them a link . Your referral will be able by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, Click here to view the step:by:step instructions to refer a friend to this position. Job Summary Director of Operations oversees the overall success of the Cafés. Maintains the highest level of sanitation and food quality standards at all time. Assures that all employees are well trained, conforming to Bon Appétit and client standards of conduct. Trains, supports and supervises all Café Managers and Supervisors, improving productivity and minimizing turnover. Monitors sanitation and safety schedules. Conducts monthly GE4 inspections. Makes executive decisions affecting the operation, following The Client's culture and guidelines, the Health Department's regulations and Bon Appétit standards and expectations of food quality, freshness and presentation. Key Responsibilities:- Plans and directs the operation of the assigned accounts in support the Key Performance Indicators- Will work with culinary team.- Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members.- Develops, recommends, and implements policies and procedures of the region to ensure maximum income from existing accounts.- Participates in the sales process for the acquisition of new business.- Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals.- Interfaces with existing clients to maintain client satisfaction and account retention.- Resolves client and customer satisfaction or employee related complaints which have been elevated from Directors.- Interfaces with legal and human resources to obtain procedures for various customer and employee related charges.- Conducts appropriate annual and semi:annual performance evaluations.- Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline.- Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact.- Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources. Qualifications:- Education: Minimum of four (4) years college education, bachelors degree in Hotel/Restaurant Management preferred. - Experience: Previous hotel related experience, progressive management experience in food and beverage operations, minimum of 3 years supervisory experience.- Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client.
Posted:
May 1 on Tip Top Job
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