This listing was posted on Tip Top Job.
Ops Senior Clerk : 64906011
Location:
Fort Lauderdale, FL
Description:
Requisition No:827667 Agency: Department of Health Working Title: OPS SENIOR CLERK : Pay Plan: Temp Position Number: Salary: 18.00 HOURLY Posting Closing Date: 05/06/2024 Total Compensation EstimatorTool FLORIDA DEPARTMENT OF HEALTH BROWARD COUNTY SENIOR CLERK : CALL CENTER OPEN COMPETITIVEOPPORTUNITY This position requires you to work on site at one of our facilities located throughout Broward County. This is an OPS (Other Personal Services) positions and as such no paid time off is offered. Health benefits will be offered for full:time employment. OPS employees are eligible to participate in a deferred compensation plan. We request that all applications be completed with People First : no faxed or mailed applications to the agency. Experience, education, and/or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application. When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered. POSITION DUTIES and RESPONSIBILITIES: This is highly responsible work assisting current and future clients of the Florida Department of Health in Broward County (FDOH:Broward). This position performs intermediate level work in the call center under the limited supervision of the Office Operations Supervisor II:SES. This position must follow state, local and federal regulations for all programs. This position is designated as a sensitive position and is required to maintain information in accordance with state and federal statutes, rules and regulations, as well as FDOH and FDOH:Broward Policies, Protocols, and Procedures. This position has been delegated custodial authority for their Program and Unit's information set(s) and/ or secured area(s). : Schedules WIC appointments by telephone for services requested by client.: Schedules Family Planning appointments by telephone for services requested by client.: Schedules Dental appointments by telephone for services requested by client.: Schedules Immunization and Refugee appointments by telephone for services requested by client.: Enters client demographic and/or other necessary information in WIC data system and/or HMS for the purposes of establishing baseline client information in respective electronic systems needed to schedule appointment for service.: Receives incoming calls for the FDOH:Broward call center. In the absence of FDOH:Broward Receptionist clerk this position provides customers with information and transfers clients to appropriate program(s) and /or departments(s) as requested.: Sends and receives emails, faxes, and other correspondence for the purposes of facilitating communication and continued client service within FDOH and with outside organizations, as permitted by state, local and federal regulations.: Conducts outgoing calls to clients with missed Dental and WIC appointments based on clinic no:show reports.: Attended staff meetings, conferences and in:service training programs as required and according to established procedures.: Business hours are from 8:00am:5:00pm Monday : Friday (hours and days are subject to change based on business needs: Perform other duties as required. MINIMUM QUALIFICATIONS: : Willing to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man:made or natural.: Customer service experience working in a Medical Setting.
Posted:
May 1 on Tip Top Job
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More About this Listing: Ops Senior Clerk : 64906011
Ops Senior Clerk : 64906011 is a Human Resource Clerk Job located in Fort Lauderdale FL. Find other listings like Ops Senior Clerk : 64906011 by searching Oodle for Human Resource Clerk Jobs.
Ops Senior Clerk : 64906011 is a Human Resource Clerk Job located in Fort Lauderdale FL. Find other listings like Ops Senior Clerk : 64906011 by searching Oodle for Human Resource Clerk Jobs.