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Infrastructure Support Specialist
Location:
Coatham Mundeville
Description:
Position: Infrastructure Support Specialist Location: Glasgow Department: Information Technology Reports To: Manager, IT Infrastructure Position Summary The Infrastructure Support Specialist plays a pivotal role in the organisation, spearheading the implementation and upkeep of enterprise technology solutions. From managing intricate system implementations to ensuring seamless day-to-day operations and meticulous documentation, this role is central to the organisation's technological backbone. Major Responsibilities Act as the primary escalation point for the global client services team, exhibiting expertise in Active Directory, Azure, Entra ID, Exchange Online, Teams, and Intune. Responsible for monitoring and swiftly responding to technical operations Zendesk queue, handling tasks ranging from M365 and Windows Admin to Infrastructure support, including items within Intune. Liaise with external vendors and partners, orchestrating maintenance and incident support, including problem escalation and remote troubleshooting. Participate in the second-level on-call rotation, offering support during evenings and weekends, whether onsite or remotely. Responsible for developing and maintain comprehensive technical documentation, ensuring clarity and accessibility. Responsible for disaster recovery initiatives, including environment buildout, documentation, and rigorous testing. Proactively monitor and maintain global IT management systems, encompassing VMware VCenter, OP5, Grafana dashboards, Sophos cloud, and firewalls, including rule base maintenance and troubleshooting traffic flow issues. Responsible for administration of Active Directory components, including objects, OU’s, group policies, DNS, DHCP, and backups. Manage the Global Virtual infrastructure, optimising configurations for peak performance. Responsible for coordination and execution of server patching in both production and dev environments, ensuring minimal downtime and adherence. Visit ListedBuy for more information.
Company:
Seapeak
Posted:
April 25 on ListedBuy
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More About this Listing: Infrastructure Support Specialist
Infrastructure Support Specialist is a Other Art & Media Jobs Support Worker Job at Seapeak located in United States. Find other listings like Infrastructure Support Specialist by searching Oodle for Other Art & Media Jobs Support Worker Jobs.
Infrastructure Support Specialist is a Other Art & Media Jobs Support Worker Job at Seapeak located in United States. Find other listings like Infrastructure Support Specialist by searching Oodle for Other Art & Media Jobs Support Worker Jobs.