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Technical Services Team Lead
Location:
Hamilton
Description:
About Samuel, Son & Co. Ltd. At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business – enabling us to build on over 167 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change – within our organization and in the communities where we live and work. If you’re seeking an inclusive, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We’re stronger together. Here are some of the great benefits that we offer: Competitive wage Company paid health and dental benefits Paid vacation and an annual bonus Defined Contribution Pension Plan with company match Opportunity for career stability and growth Tuition reimbursement program Flexibility with start and end times (depending on circumstances and position) Protective personal equipment is provided or cost of purchase is reimbursed Affinity group for women (dependent on location) On the job training Major Responsibilities: Visit customers to investigate/troubleshoot quality concerns. Negotiate and report appropriate response/conclusion/financial outcome to internal and external customers on customer claims. Complete and track electronic systems entries on claims, credits, returns, etc. Work with outside processors to resolve quality concerns and negotiate claim settlements. Investigate root cause/corrective actions for customer quality issues/claims and disposition material accordingly. Identify opportunities for continuous improvement from root cause investigations at internal and external processing operations. Provide Technical support for internal and external sales, operations and purchasing. Support purchasing and sales on cost savings initiatives. Support supplier. Visit ListedBuy for more information.
Company:
Canada Samuel, Son & Company
Posted:
April 23 on ListedBuy
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Technical Services Team Lead is a Other Art & Media Jobs Manager Job at Canada Samuel, Son & Company located in United States. Find other listings like Technical Services Team Lead by searching Oodle for Other Art & Media Jobs Manager Jobs.
Technical Services Team Lead is a Other Art & Media Jobs Manager Job at Canada Samuel, Son & Company located in United States. Find other listings like Technical Services Team Lead by searching Oodle for Other Art & Media Jobs Manager Jobs.