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Customer Service Assistant
Location:
Coatham Mundeville
Description:
Simply Insurance have an exciting new opportunity for an enthusiastic Customer Service Assistant to join their busy and thriving office in Purfleet. This role is ideal for someone with a passion for delivering fantastic customer service! Overall objective: To ensure that the companies' clients are provided with all reasonable help and advice on all issues relating to their insurance policy and to ensure the timely and accurate processing of documents and notices from both the clients to insurers and vice versa. Duties and responsibilities: Helping to deal with customer queries by telephone - whilst maintaining a high level of customer care. Liaise with customers and insurers ensuring that the organisation is represented, at all times, in a professional and courteous manner. Acting as a contact and focal point between a customer and an insurer to ensure the smooth and efficient management of a policy from inception and throughout the life of a policy. Accessing and acting on instructions extracted from the organisations in-house diary system and where appropriate ensuring that future actions are diarised forward. Answering and responding to both customer and insurers queries via telephone, post or e-mail in a timely manner, avoiding delays, which may cause the organisation harm (financial or otherwise). Responding to all reasonable requests from the customer services and administration manager that relate to the smooth and efficient running of the department. Keeping up to date with the organisations' products, services and strategies. Performing any other ad-hoc duties as may be required of this role. Experience needed: Previous experience in the Insurance industry would be advantageous but not essential as full training is provided Conduct and ethics Act in vccordance with your duties and responsibilities. Exercise independent judgement. Exercise reasonable care, skill and diligence. Do not have outside interests which could reasonably. Visit ListedBuy for more information.
Company:
Pib Insurance Brokers
Posted:
April 23 on ListedBuy
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More About this Listing: Customer Service Assistant
Customer Service Assistant is a Other Art & Media Jobs Customer Service Representative Job at Pib Insurance Brokers located in United States. Find other listings like Customer Service Assistant by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.
Customer Service Assistant is a Other Art & Media Jobs Customer Service Representative Job at Pib Insurance Brokers located in United States. Find other listings like Customer Service Assistant by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.