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User support technician | Technician in Other Art & Media Job Job at Silverfox | 7247187543

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User support technician

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Location:
Brampton
Description:

User support technicians provide first-line technical support to computer users experiencing difficulties with computer hardware and with computer applications and communications software. They are employed by computer hardware manufacturers and retailers, software developers, in call centres and in information technology units throughout the public and private sectors. They are also employed by independent technical support companies or they may be self-employed.  This group performs some or all of the following duties:  Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Reproduce, diagnose and resolve technical problems encountered by users Provide advice and training to users in response to identified difficulties Provide business systems, network and Internet support to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software May supervise other technical support workers in this group. Visit ListedBuy for more information.
Company:
Silverfox
Posted:
April 23 on ListedBuy
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More About this Listing: User support technician
User support technician is a Other Art & Media Jobs Technician Job at Silverfox located in United States. Find other listings like User support technician by searching Oodle for Other Art & Media Jobs Technician Jobs.