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Contact Handler
Location:
Coatham Mundeville
Description:
Service Care Solutions is currently in the process of hiring 30 Contact Handlers to collaborate with Leicestershire Police in Leicester. Service Care Solutions is currently in the process of hiring 30 Contact Handlers to collaborate with Leicestershire Police in Leicester. In the role of a Contact Handler, your responsibilities will include serving as the primary investigating officer for incidents reported via telephone. This entails offering direction and counsel on the implementation of internal, national, and local protocols across various scenarios, encompassing situations such as missing individuals, road traffic collisions, welfare concerns, and ongoing criminal activities. Position: Contact Handler Location: Leicester Organisation: Leicestershire Police Key Responsibilities: Act as the initial investigating officer for telephone-reported incidents. Provide guidance and advice on internal, national, and local frameworks. Handle cases including missing persons, road traffic collisions, concerns for welfare, and crimes in action. Qualities Required: Ability to work well in crisis situations. Ability to stay calm under pressure. Problem-solving skills. Ability to think on your feet. Job Details: Full-time opportunity based at Leicestershire Police Headquarters in Enderby. Work alongside police officers and staff in the Force Control Room. Promptly and professionally answer 999/101 emergency/non-emergency calls. Accurately record calls in line with departmental and national guidelines. Handle a variety of challenging calls, including sensitive and potentially dangerous situations. Be trained and supported to manage operational policing incidents.24-hour, 7-day shift pattern 4 days on, 4 days off, including evenings, nights, and weekends. Access to secure on-site parking and an on-site 24-hour gym. Requirements: Strong communication skills, especially over the telephone. Ability to quickly and accurately extract information from callers... Visit ListedBuy for more information.
Company:
Service Care Solutions
Posted:
April 23 on ListedBuy
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More About this Listing: Contact Handler
Contact Handler is a Human Resource Contact Handler Job at Service Care Solutions located in United States. Find other listings like Contact Handler by searching Oodle for Human Resource Contact Handler Jobs.
Contact Handler is a Human Resource Contact Handler Job at Service Care Solutions located in United States. Find other listings like Contact Handler by searching Oodle for Human Resource Contact Handler Jobs.