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Senior Product Analyst, Small Business Labs
Location:
Toronto
Description:
Requisition ID: 183795 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As the Senior Product Analyst, Small Business Labs, you will contribute to the overall success of the Small Business Labs in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. You will ensure all activities conducted are in compliance with governing regulations, internal policies and procedures. Is this role right for you? In this role, you will: Champion a customer focused culture to deepen customer relationships and leverage broader Bank relationships, systems, and knowledge Support the focus on Design Thinking and Agile Methodologies to develop an end-to-end, omni-channel onboarding & product fulfillment experience for Small Business in Canada Manage the Scotia Business Hub (SBH) feedback loop between Small Business Advisors/Branch Managers and the SBH lab team, assisting the field with technology related matters Work closely with Production Support developers to ensure issues logged, tracked and dealt with in a timely manner. Support delivering outcomes that improve customer and employee experience and core business success metrics including new customer acquisition growth, engagement metrics and process efficiency gains. Support the communication and support for Small Business Labs, ensuring each release is communicated effectively and support process is effective Support the Product Owner roles within an agile environment by tracking and sharing common concerns and pain points from the field with suggested solutions that add business value & enhance the customer experience Actively contribute to the day-to-day operations of the Small Business Labs ensuring alignment with business objectives and priorities Focus on ensuring backlog items are clearly articulated and well understood by developers and testers and removes obstacles. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
April 23 on ListedBuy
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More About this Listing: Senior Product Analyst, Small Business Labs
Senior Product Analyst, Small Business Labs is a Other Art & Media Jobs Analyst Job at Scotiabank located in United States. Find other listings like Senior Product Analyst, Small Business Labs by searching Oodle for Other Art & Media Jobs Analyst Jobs.
Senior Product Analyst, Small Business Labs is a Other Art & Media Jobs Analyst Job at Scotiabank located in United States. Find other listings like Senior Product Analyst, Small Business Labs by searching Oodle for Other Art & Media Jobs Analyst Jobs.