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Centralized Programs Agent
Location:
Edmonton
Description:
Position Title: Centralized Programs Agent Job Type: Permanent Full-Time Job Location: Clinic Support Office (CSO) - Edmonton, AB Reports to: Centralized Programs Manager Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. JOB PURPOSE: Reporting to the Centralized Programs Manager; the Centralized Programs Team (CPT) is responsible for providing exceptional customer service to patients, staff, and physicians through the operation of centralized programs. The CPT is in place to manage all aspects of patient referrals, third party requests and physician panel management while adhering to guidelines and governing laws provided by the Freedom of Information Act and the College of Physicians and Surgeons of Alberta, Manitoba, and Ontario. In addition, the CPT is expected to assist with the execution of the organization's strategic objectives as it relates to Centralized Programs. PRINCIPAL RESPONSIBILITIES: Processing and sending referrals to internal and external specialists, diagnostic testing sites, and hospitals. Attaching appropriate clinical information to referrals prior to sending. Notifying patients of their appointments and any special instructions via telephone or mail. Tracking of outstanding referrals and follow-up on pending referrals within recommended timeframes. Third party requests for patients and physicians. Handling questions/concerns in a friendly and effective. Visit ListedBuy for more information.
Company:
Medicentres Canada
Posted:
April 23 on ListedBuy
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More About this Listing: Centralized Programs Agent
Centralized Programs Agent is a Other Art & Media Jobs Centralized Programs Agent Job at Medicentres Canada located in United States. Find other listings like Centralized Programs Agent by searching Oodle for Other Art & Media Jobs Centralized Programs Agent Jobs.
Centralized Programs Agent is a Other Art & Media Jobs Centralized Programs Agent Job at Medicentres Canada located in United States. Find other listings like Centralized Programs Agent by searching Oodle for Other Art & Media Jobs Centralized Programs Agent Jobs.