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Quality Assurance Administrator
Location:
Ewloe
Description:
Tactical Solutions is a leading company known for consistently delivering impressive returns on investment to prestigious clients across the UK and Ireland. Purpose of the role: The role of the quality assurance co-ordinator plays a vital part in supporting our field team to deliver results, compliance, and coverage within our retail performance team. The role will support the day-to-day operational supervision of excellent field execution through providing quality assurance checks to ensure high-quality briefs and surveys are handed to field colleagues. As a valued member of the Activity Planning Business Unit, you will provide a service that enables our field team to complete their tasks in store and support a process that is “right first time, every time” in all areas. Through implementing quality assurance processes, with clear visibility of progress of quality checking, the wider business will have visibility of the value added each day. Through effective governance and continuous improvement, our internal and external customers will be at the heart of everything that you do, ensuring that every decision made delivers outstanding customer service. Key area's of responsibility: Support in the delivery of the group activity plan including QC process, Briefing sign off process. Review Quality Checked work with QA Manager to ensure all queries are captured in a timely manner to report back to the field Area Managers. Work on assigned “red flag” reports for specific clients and become the expert in all areas of the QC. Be part of regular review meetings with dedicated Customer Co-ordinators, field Area Managers to review red flag reports. Execute timely release of jobs built by Customer Co-ordinators/Account Team onto COP's (our in-house software platform) for job allocation. Ensure relevant data is captured for Power BI reports to drive continual improvements and trends. Manage reset process and reassign calls completed incorrectly. Communicate. Visit ListedBuy for more information.
Company:
Dee Set
Posted:
April 23 on ListedBuy
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Quality Assurance Administrator is a Other Art & Media Jobs QA Job at Dee Set located in United States. Find other listings like Quality Assurance Administrator by searching Oodle for Other Art & Media Jobs QA Jobs.
Quality Assurance Administrator is a Other Art & Media Jobs QA Job at Dee Set located in United States. Find other listings like Quality Assurance Administrator by searching Oodle for Other Art & Media Jobs QA Jobs.