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Technical Services Representative
Location:
Coatham Mundeville
Description:
Holt Executive are partnered with a prominent aviation technology pioneer, providing market-leading products to some of the biggest names in commercial aviation. They are looking.Holt Executive are partnered with a prominent aviation technology pioneer, providing market-leading products to some of the biggest names in commercial aviation. They are looking for an experienced Technical Service Representative to perform on-site support in Madrid. The Technical Service Representative will provide on-site technical support of In-Flight Entertainment/Global Communication Services products being installed or progressively installed on customer aircraft. The role holder will collect, synthesize, and report on system performance metrics internally and externally and develop/maintain an excellent working relationship with the customer. Key Responsibilities for the Technical Service Representative Aerospace: Aircraft IFE/GCS Maintenance and Support - Provide technical leadership and guidance to maintenance staff on all aspects of IFE/GCS installation and maintenance activities. - Assist in troubleshooting and resolving system issues, involving Customer Support Engineers and Technical Support Engineers for resolution of systemic issues. - Execute tasks generated by the Ticketing system assigned to the Technical Service Rep, resolving interpretation differences. - Monitors and supports tasks generated by the Ticketing system and assigned to the station. Coordinate new system introductions and new customer entry into service technical requirements. - Perform root cause analysis and troubleshooting, utilizing a full understanding of cross-functional departmental process dependencies and the full range of service provider services that may impact overall system performance. - Monitor the program schedule commitments in coordination with the Service Program Manager and assist in addressing possible impacts or changes. - Assist in the development of Preventative. Visit ListedBuy for more information.
Company:
Holt Recruitment
Posted:
April 23 on ListedBuy
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More About this Listing: Technical Services Representative
Technical Services Representative is a Human Resource Technical Services Represen Job at Holt Recruitment located in United States. Find other listings like Technical Services Representative by searching Oodle for Human Resource Technical Services Represen Jobs.
Technical Services Representative is a Human Resource Technical Services Represen Job at Holt Recruitment located in United States. Find other listings like Technical Services Representative by searching Oodle for Human Resource Technical Services Represen Jobs.