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STR MGMT/e-COMMERCE SUPERVISOR
Location:
Rochester, MI
Description:
Manage the overall day-to-day operations of the store s e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - High School Diploma or GED - Any prior experience in the selection and hiring process - Any proven supervisory experience - Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day - Strong leadership skills - Excellent oral/written communication skills - Proficient in Microsoft Office - Strong organization skills - Ability to stoop, kneel, or crouch several times per hour - Must be able to stand for extended periods of time and/or walk constantly Desired - Bachelor's Degree - Any experience with and knowledge of Point of Sale (POS)- Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness - Interview, select and hire candidates to staff the on-line shopping department - Meet the demands of product flow and create schedules according to guidelines - Develop associates to meet the productivity standards and certify associates once they meet or exceed goals - Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines - Train associates on all functions and duties of the order selector and customer attendant roles - Lead team in the planning, implementation and execution of e-Commerce s initiatives - Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales - Assist in the analysis and response to the competitive landscape - Ensure orders are filled with products requested or comparable substitute in a timely and effective manner - Execute best practices to determine appropriate substitutions in the event of an out of stock - Follow processes for streamlining collection of orders, products, checkouts and delivery - Report inventory issues such as out of stock items to department heads in a timely manner - Troubleshoot equipment and devices for e-Commence department - Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs - Report all issues with item shelf allocation to division KOMPASS team - Monitor and control expenses for the department - Ensure preventative maintenance is being performed on all equipment in the department - Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports - Must be able to perform the essential job functions of this position with or without reasonable accommodation
Company:
Kroger
Posted:
April 20 on Equest
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More About this Listing: STR MGMT/e-COMMERCE SUPERVISOR
STR MGMT/e-COMMERCE SUPERVISOR is a Executive Supervisor Job at Kroger located in Rochester MI. Find other listings like STR MGMT/e-COMMERCE SUPERVISOR by searching Oodle for Executive Supervisor Jobs.
STR MGMT/e-COMMERCE SUPERVISOR is a Executive Supervisor Job at Kroger located in Rochester MI. Find other listings like STR MGMT/e-COMMERCE SUPERVISOR by searching Oodle for Executive Supervisor Jobs.