This listing was posted on The Resumator.
Customer Service Manager- Manufacturing
Location:
Lexington, NC
Description:
Our client, an international manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with strong sales support skills to join their teamDuties Include:Inspire, motivate, develop, & direct the Customer Service Team.Partner with Senior Leadership and Sales teams.Lead initiatives to ensure exceptional customer experience. Develop and implement customer service policies and procedures.Manage complex and escalated customer complaints and service issues. Plan, prioritize, and delegate work tasks to optimize workflow.Develop and maintain customer service performance metrics.Implement strategies to ensure error-free data entry of customer orders. Interact with customers by phone, email and/or in person.Serve as a liaison between customers, manufacturing, and sales team.Communicate promptly and effectively with sales and customers as needed.Qualifications Include:5 + years of Customer Service experience5 + years of proven leadership Manufacturing environment experienceProficient in Microsoft Outlook, Excel, & WordExperience in Wood Manufacturing would be a plusExcellent environment and benefitsPowered by JazzHR
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to The Resumator
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Service Manager- Manufacturing
Customer Service Manager- Manufacturing is a Customer Service Customer Service Manager, Customer Service Representative Job at Northpoint Search Group located in Lexington NC. Find other listings like Customer Service Manager- Manufacturing by searching Oodle for Customer Service Customer Service Manager, Customer Service Representative Jobs.
Customer Service Manager- Manufacturing is a Customer Service Customer Service Manager, Customer Service Representative Job at Northpoint Search Group located in Lexington NC. Find other listings like Customer Service Manager- Manufacturing by searching Oodle for Customer Service Customer Service Manager, Customer Service Representative Jobs.