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Client Service Representative – Cancellations Specialist
Location:
Fenton, MO
Description:
Company Description: Come join our team and be a part of an industry leader, two-time St. Louis Top Workplace winner. We believe in providing support to our community and offer paid opportunities to volunteer for community service events which honored us as the 2023 Auto Success Champions of Charity. Wise F&I delivers industry-leading administration services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers. As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers. Job Description: We have a great opportunity open within Wise F&I's Contract Administration department, the CSR-Cancellation Specialist role and would love to have you fill it. The CSR, Cancellations is responsible for processing all inbound contract cancellation requests as well as contract data entry and scanning, along with other duties as assigned. Working at a sit/stand desk with dual monitors, using our contract administration system and Outlook, this role processes requests that come in via fax, email or phone call and ensure accurate processes are executed to help meet cycle time and customer service targets. This position can be a springboard to higher level roles within the company that include increased responsibilities and compensation over time with a proven performance track record. We have many examples in the business currently of just that. The ideal candidate is a team player, possesses strong customer service abilities with great typing skills and is a recent college graduate; or, someone with a few years of administrative/customer service experience working in an automotive dealership, repair facility or the insurance industry that wants to take the next step in their career. Job Responsibilities / Tasks include: Receiving and Processing Correspondence - both hard copy and electronic Data-Entry (tab key) of Contracts Scanning and Indexing of Contract Forms Processing Contract Cancellations General Administrative Duties Required Skills and Experience: College Courses or College Degree is preferred 1 year Customer Service experience / Automotive and or administrative experience a plus 40+ words/minute typing skills Microsoft Office familiarity including Access and Outlook Proactive (can-do) attitude Aptitude and Desire for Learning Self-motivated & Goal Oriented Team-based focus Commitment to Excellence Bilingual skills - Fluent in Spanish is a plus Benefits: Competitive Hourly Wage (40 hrs/week) Annual Performance Evaluation w/ Compensation Review Opportunity for Advancement Bright, Modern Workspace 9 Paid Holidays (per year) Paid Vacation Days (after 2 months) 401K Retirement Plan (100% company match up to 4% of income) Insurance - paid benefits include Health, AD&D, Life and L/T Disability Voluntary benefits include Dental, Vision, Supplemental Life & Short-Term Disability Convenient suburban location near intersection of I-270 and I-44 in southwest St. Louis County. We are an Equal Opportunity Employer.
Company:
Reinsurance Associate
Posted:
April 15 on ApplicantPro, TalentPlusHire
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More About this Listing: Client Service Representative – Cancellations Specialist
Client Service Representative – Cancellations Specialist is a Customer Service Client Representative Job at Reinsurance Associate located in Fenton MO. Find other listings like Client Service Representative – Cancellations Specialist by searching Oodle for Customer Service Client Representative Jobs.
Client Service Representative – Cancellations Specialist is a Customer Service Client Representative Job at Reinsurance Associate located in Fenton MO. Find other listings like Client Service Representative – Cancellations Specialist by searching Oodle for Customer Service Client Representative Jobs.