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Customer Service Executive
Location:
Coatham Mundeville
Description:
We are Citation - One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don't do micro-management - instead, we empower, support and innovate Customer Service Executive – No experience needed. Location: Wilmslow, hybrid, 2 days in the office, 3 from home. Hours: Monday – Friday 08:30 – 17:00We are Citation – One of the UK's biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate We are on the lookout for a Field Support Executive to join our busy Diary Management Team at our Head Office in Wilmslow. You will be responsible for contacting our current clients and booking in annual visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do. The role: • Contacting clients to book visits in line with their service agreement• Maximising Health and Safety Consultants time with confirmed visits• Reducing our Consultants' travel time with effective diary planning• Ensuring all cancelled visits are followed up and re-booked• Achieving KPIs set regarding client visits• Dealing with and logging all Consultant queries, and where necessary, liaising with internal departments to answer any queries• Ensuring accurate reporting of visits related issues/queries• Generating and managing monthly Management Information reports• Liaising with Health and Safety Consultants, Regional Managers, Finance and Client Relations. Who are we looking for Whatever your background, it is paramount to us that you are passionate about great customer service. We can teach you the rest. We want great people who can engage effectively over the phone and are able to deliver value add to the client. The successful candidate for this role will. Visit ListedBuy for more information.
Company:
2M Employment Solutions
Posted:
April 10 on ListedBuy
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More About this Listing: Customer Service Executive
Customer Service Executive is a Customer Service Customer Service Representative Job at 2M Employment Solutions located in United States. Find other listings like Customer Service Executive by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Executive is a Customer Service Customer Service Representative Job at 2M Employment Solutions located in United States. Find other listings like Customer Service Executive by searching Oodle for Customer Service Customer Service Representative Jobs.