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Deskside Support Analyst
Location:
Mississauga
Description:
Job Details About Compugen Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences. If you are driven to make a difference, relentlessly curious and collaborative at the core, we'd love to talk to you. Join us and help us make a difference. Title: Deskside support analyst Location: Mississauga & GTAResponsibilities The desktop device builds - basic device configuration and software installs (i. e. Windows and Office, etc. ) Physical desktop hardware deployments and/or moves - schedule and replace desktop device Desktop software upgrades; primarily replacement of Windows and Office on identified devices using automated scripting Assist with moving computing hardware and associated reconfigurations Installation of new and used hardware units and components Triage and problem investigation as required Working with an ITSM Tool - Service Now / Cherwell Logging and managing tickets to track work progress and completion Managing and prioritizing of work based on SLA requirements Qualifications A Technical Diploma or University degree in Computer Science or related filed A+ Certification Experience with Windows 10 and Office 365 required Experience with incident triage, strong trouble shooting skills Experience with SCCM and Power Shell product would be an asset Good customer service skills; able to work with non technical resources Intermediate experience and skill set; 2-5 years experience with two or more of the above work responsibilities Experience. Visit ListedBuy for more information.
Company:
Compugen
Posted:
March 24 on ListedBuy
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More About this Listing: Deskside Support Analyst
Deskside Support Analyst is a Nurse & Healthcare Analyst Job at Compugen located in United States. Find other listings like Deskside Support Analyst by searching Oodle for Nurse & Healthcare Analyst Jobs.
Deskside Support Analyst is a Nurse & Healthcare Analyst Job at Compugen located in United States. Find other listings like Deskside Support Analyst by searching Oodle for Nurse & Healthcare Analyst Jobs.