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005 - Customer Service - Eon Next Smart
Location:
Coatham Mundeville
Description:
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Location: Glasgow City Park Office based role (THIS IS NOT A WORK FROM HOME ROLE)Start Date: 14th August 2023Hours: 40 hours per week Shifts: Between 9am – 6pm Monday to Friday only! Salary: £10.42 per hour Is this role right for you? Do you have a passion for helping others? Would you enjoy working for a prestigious utilities provider? Would you love being part of a highly engaged and compassionate team? As part of this outbound calling role your duties will be to complete quality checks by listening to smart booking calls and follow up by outbound calling customers to confirm anything that has been missed from the original appointment to ensure smart meter booking goes ahead successfully for customers? You will also be responsible for sending on quality feedback to agents within eon to help improve overall call quality as part of this role. If you can answer ‘YES’ to these questions, then we’d love to hear from you! Job Overview As a member of our Team at Teleperformance, you will play a key role creating a unique customer experience. You will become a specialist in effectively resolving customer queries including making and amending payments, updating customer’s details, taking card payments and answering general finance questions. Our callers want to talk to people with personality. People who’ll listen, ask the right questions and patiently offer the solutions that leave them smiling. Bring your experience and enthusiasm and you’ll have the chance to support one of the UK’s leading financial services provider. What do we need from you? A “passion” for people, with the ability to see beneath the surface, treating everyone with respect and professionalism at all times. An” empathetic” approach, with the ability to identify and share the feelings of others. A “want” to deliver a value-added service with the highest regards for quality,. Visit ListedBuy for more information.
Company:
Teleperformance
Posted:
March 23 on ListedBuy
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More About this Listing: 005 - Customer Service - Eon Next Smart
005 - Customer Service - Eon Next Smart is a Customer Service Customer Service Representative Job at Teleperformance located in United States. Find other listings like 005 - Customer Service - Eon Next Smart by searching Oodle for Customer Service Customer Service Representative Jobs.
005 - Customer Service - Eon Next Smart is a Customer Service Customer Service Representative Job at Teleperformance located in United States. Find other listings like 005 - Customer Service - Eon Next Smart by searching Oodle for Customer Service Customer Service Representative Jobs.