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Customer Service Specialist Gateshead - Government
Location:
Coatham Mundeville
Description:
Teleperformance ranked #11 in the Fortune World's Best Workplaces TM in 2022! We are looking for a team of experienced Full-Time Inbound Customer Service Specialists to join our TP family for one of our government campaigns. Our vacancies are office based in Gateshead. If you enjoy supporting customers and have a desire to serve a real purpose as the country faces difficulty in the cost of living crisis, this WILL be the role for you! Role: Customer Service Specialist Site: Teleperformance UK, Tyne River House, Gateshead, NE11 9SZStart Date: Start dates in September Contract: Full-Time Training Duration: 15 days, Monday to Friday Hours: 37.5 Shifts: Full flexibility Between 8:00am-6:15pm Monday to Friday, NO WEEKEND WORKING and NO BANK HOLIDAYS. Your shift pattern and this will be set by the business. Salary: £20,319 pa (£10.42ph)THIS IS AN OFFICE BASED ROLE AND NO WORK FROM HOME IS AVAILABLEContact details: or does my role involve? • A typical day will see you working in a lively & vibrant environment. • You will start your day signing into your systems, making sure you are ready for the day ahead. • As a Customer Service Specialist your role will involve providing excellent service to a diverse range of customers and employers. • You will will be working on an inbound channel and supporting with online queries from customers who are inquiring about employment status in line with government guidelines, general claims, payments, advances and impact of Covid-19/government support, change of details/circumstances, new Universal Credit claims and appointment-related queries. • You will be informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work. What do we need from you? • Strong verbal and written skills with the ability to show attention to detail• Ability to establish collaborative customer relationships in a fast-paced environment. • A good. Visit ListedBuy for more information.
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More About this Listing: Customer Service Specialist Gateshead - Government
Customer Service Specialist Gateshead - Government is a Customer Service Customer Service Representative Job at Teleperformance located in United States. Find other listings like Customer Service Specialist Gateshead - Government by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Specialist Gateshead - Government is a Customer Service Customer Service Representative Job at Teleperformance located in United States. Find other listings like Customer Service Specialist Gateshead - Government by searching Oodle for Customer Service Customer Service Representative Jobs.