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IT Admin - Anjou - QC
Location:
Montreal
Description:
Job ID: 494124 Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and Moisture Shield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U. S. Canada, and Europe. As a member of a team that provides technical support for the business operations of a nationwide corporate and manufacturingcompany, an Oldcastle APG IT Administrator/IT Deskside Support is responsible for installing, maintaining, and supporting client PCsand printers; troubleshooting data network and VOIP communication issues; and tracking break/fix information in a centralizedincident tracking system. The structure of the team is designed with flexibility in mind, giving members of the team opportunities toundertake higher level tasks and projects. Responsibilities Provide support in French and English First Point of Contact: Serve as the initial point of contact for all IT-related inquiries, incidents, and service requests fromemployees Technical Support: Provide timely and effective technical support to resolve hardware, software, and network issues forend-users Troubleshooting: Diagnose and troubleshoot technical problems, including desktops, laptops, printers, and mobiledevices Ticket Management: Service Now, manage and prioritize service desk tickets using our ticketing system, ensuring allissues are tracked and resolved within established service level agreements (SLAs) Documentation: Maintain accurate records of all service requests, resolutions,. Visit ListedBuy for more information.
Company:
CRH
Posted:
March 8 on ListedBuy
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More About this Listing: IT Admin - Anjou - QC
IT Admin - Anjou - QC is a Technology IT Job at CRH located in United States. Find other listings like IT Admin - Anjou - QC by searching Oodle for Technology IT Jobs.
IT Admin - Anjou - QC is a Technology IT Job at CRH located in United States. Find other listings like IT Admin - Anjou - QC by searching Oodle for Technology IT Jobs.