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Client Success Analyst
Location:
London
Description:
The Client Success Analyst will handle client inquiries and add-on projects while providing a high level of technical support to the Intapp user community. This full-time position offers a strong career growth opportunity to develop valuable professional services skills working among an enthusiastic team in London. The analyst will ensure all high priority issues are addressed in a timely and efficient manner. What you will do: Consultative Support: The Analyst is expected to fully learn the Deal Cloud products and services, and will be responsible for offering client best practices and a consultative approach to ongoing client support Client Education: Assist clients with questions regarding training, platform configuration, work flow and new processes Client Satisfaction and Product Adoption: The Analyst must ensure that his/her assigned clients are " raving fans" of the product, service and company. You will analyze success metrics to determine adoption trends and collaborate with the Client Advisory team on how to improve adoption for specific clients Quality: The Analyst will be responsible for delivering an exceptional level of solution quality in the eyes of our clients What you will need: Client Success or Technical/Product Support experience required Strong Excel skills and competency with Windows OS and Microsoft Office suite required An undergraduate business, computer science degree or other related degrees or experience Strong written and verbal communication skills, and be able to work effectively in partnership with clients Superior troubleshooting, evaluative, and technical problem-solving abilities Self-motivated, strong work ethic, and a " whatever it takes to get it done" mentality Willingness to roll-up up your sleeves to get the job done while contributing to the overall success of the company Strong organizational skills and is an effective planner What you will gain at Intapp: Our culture at Intapp emphasizes. Visit ListedBuy for more information.
Company:
Intapp
Posted:
February 11 on ListedBuy
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More About this Listing: Client Success Analyst
Client Success Analyst is a Other Jobs Analyst Job at Intapp located in United States. Find other listings like Client Success Analyst by searching Oodle for Other Jobs Analyst Jobs.
Client Success Analyst is a Other Jobs Analyst Job at Intapp located in United States. Find other listings like Client Success Analyst by searching Oodle for Other Jobs Analyst Jobs.