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Client Success Director
Location:
Coatham Mundeville
Description:
Your primary objective will be to drive customer satisfaction, retention, and growth by understanding client needs, fostering strong relationships, and advocating for their success within our organisation. Client Success Director Location: Bracknell Hours of Work: Full time We are i Hasco We are a leading Health and Safety and HR Compliance e Learning provider. We focus on creativity, quality, and most of all simplicity. Having delivered over 15 million training sessions across the last 15 years, our company continues to grow at an unprecedented pace creating an exciting opportunity for the new role of Client Success Director. Our Core Values Our values are what we stand for and what matters is how we treat each other and our clients. We make it happen, we never settle, we choose right, and we are always smart with heart. We are ready for anything. The Role Exciting opportunity for a Client Success expert to step into a completely new role and to create and shape our client success strategy. You’ll be working with a blank canvas so there’s huge scope to have a big impact Experiencing year-on-year growth, we’re looking to take our client experience to another level and this is where you come in. As the Client Success Director, you will play a pivotal role in ensuring our clients achieve their training and learning goals. You will be responsible for building and executing a comprehensive customer success strategy, including the implementation and ownership of a customer success platform. Your primary objective will be to drive customer satisfaction, retention, and growth by understanding client needs, fostering strong relationships, and advocating for their success within our organisation. Responsibilities: This includes, but is not limited to: • Lead the selection, implementation and optimisation of a client success platform to enhance client engagement and satisfaction. • Establish and implement key Customer Success KPIs to help analyse. Visit ListedBuy for more information.
Company:
2M Employment Solutions
Posted:
February 7 on ListedBuy
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Client Success Director is a Other Art & Media Jobs Director Job at 2M Employment Solutions located in United States. Find other listings like Client Success Director by searching Oodle for Other Art & Media Jobs Director Jobs.
Client Success Director is a Other Art & Media Jobs Director Job at 2M Employment Solutions located in United States. Find other listings like Client Success Director by searching Oodle for Other Art & Media Jobs Director Jobs.