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Customer Success Advisor | Customer Success Advisor in Other Art & Media Job Job at Corndel | 1

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Customer Success Advisor

Location:
London
Description:

Role: Customer Success Advisor Team: Business Development Package: Pension, Unlimited leave, Flexible working Location: Home-based with monthly visits to London HQ Salary: £30,000 About Corndel: Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning. Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture. The role: As our Customer Success Advisor, you will support our account management team to ensure all learners and customers have a seamless and efficient onboarding experience. This customer-focused role requires exceptional organisational skills, stakeholder management, excellent communication skills and the ability to adapt in a fast-paced environment. As a key point of contact for our onboarding learners and clients you will be required to provide timely and accurate responses to enquiries and follow processes. Responsibilities include: 1. Supporting Individuals (Learners) to join our programmes: Be the main point of contact on behalf of the Account Management Team for any onboarding queries this includes calling or emailing our prospective learners to discuss the status of their enrolment Responding to queries from learners regarding the programme Provide programme guidance to those who need it Updating the Account Management team regarding progress of their cohorts Providing information to learners about programme. Visit ListedBuy for more information.
Company:
Corndel
Posted:
January 27 on ListedBuy
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