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Field Service Technician - Industrial
Location:
Salt Lake City, UT
Description:
Title: Field Service Technician - Industrial Department: Sales Status: Salaried Exempt Position Purpose: Partner with IPG Sales Representative to provide technical sales support and guidance and ensure that effective technical solutions are developed which fulfill the customers' requirements. Principle Accountabilities Required to be knowledgeable with IPG products (shrink films, protective packaging, tandem bagging system, tape heads, carton closure equipment), features, benefits, capabilities and effectively communicate the IPG value to our customers. Assist in the development, definition and documentation of Technical Sales "best practices" including, but not limited to: RFQ/RFP analysis, value analysis, quarterly review, time studies, annualized cost saving programs, corporate reporting, end user training programs. Partner with sales to identify complex opportunities and appropriate solutions for new and existing customers that match their long and short-term needs and goals. Provide technical guidance and expertise in customer meetings regarding implementation and execution, best practices, products and features, partnerships, etc. Coordinate with internal departments: Sales Management, R&D, Engineering and Operations with clearly defined technical and commercial requirements. Develop strong communication channels between R&D, Product Management, and Sales. Gather sales and customer feedback and requests for product development consideration. Act as a field feedback loop for product development. Proactively improve relations with shrink wrap equipment and stretch wrap equipment suppliers understanding how their equipment works and how our products perform on their equipment. Other duties as assigned. Essential Skills and Experience Undergraduate Degree in Business or technical related discipline. 5+ years of experience in the technical resolution of products. Ability to present technical concepts to non-technical people. Strong problem solver with organizational and analytical skills. Strong attention to detail. Strong written and verbal communication skills Well-developed interpersonal and time management skills. Ability to manage multiple projects with minimum direction. Strong team player. Dependable and motivated self-starter. Adaptive to change and tight deadlines. Must be able to travel 70% of the time by vehicle or air travel as required. Must have valid driver's license to operate vehicle. Job Type: Full-time Pay: $63,000.00 - $96,800.00 per year Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Monday to Friday Education: High school or equivalent (Preferred) License/Certification: Driver's License (Required) Willingness to travel: 75% (Required) Work Location: On the road Job Posted by ApplicantPro
Company:
Intertape Polymer Group
Posted:
January 25 on ApplicantList
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More About this Listing: Field Service Technician - Industrial
Field Service Technician - Industrial is a Customer Service Field Service Technician Job at Intertape Polymer Group located in Salt Lake City UT. Find other listings like Field Service Technician - Industrial by searching Oodle for Customer Service Field Service Technician Jobs.
Field Service Technician - Industrial is a Customer Service Field Service Technician Job at Intertape Polymer Group located in Salt Lake City UT. Find other listings like Field Service Technician - Industrial by searching Oodle for Customer Service Field Service Technician Jobs.