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Member Services Rep - Teller/Banker (Previous Financial Experience Not Required)
Location:
Naperville, IL
Description:
Member Services Rep / Teller / Banker - Immediate Opening No Previous Financial Experience Required! Starting Pay - $18.35/hr 35 hour work week 4 weeks of paid time off Federal holidays off No working nights Opportunity for quarterly incentives Full benefits package 401K Details: If you are committed to customer service and a desire to learn, we will train you (financial institution experience preferred, but not required). We take care of you so you can take care of our members! About the Organization: We are a full-service, credit union serving members of various Health Care organizations. About the Position: This position is responsible for identifying the financial needs of each member and recommending appropriate financial solutions. Duties and Responsibilities: Service Deliver service to both internal and external members that is in alignment with the credit union's Service Promises. We promise to anticipate your needs and exceed your expectations. We promise to make it easy to do business with us. We promise to take ownership of your requests. We promise to recommend solutions that will improve your/our financial health. We promise to treat you with respect. We promise to thank you for being a member Meets all established sales and service goals. Possess adequate product knowledge as measured by the annual product knowledge certification assessment Process New Accounts Establish savings/membership accounts Open checking accounts & order checks Open money market accounts & order checks Open subsequent savings, Christmas club, vacation club account Maintain Membership Records and Documentation Process name changes Process address changes Process payroll deduction changes File membership cards and make sure all work is prepared for scanning Process all account maintenance Scan all required documentation consistently and in a timely manner Respond to Members Needs, Inquiries and Requests Research account inquiries or discrepancies Provide members with rates and account disclosure information Suggest products and services to further benefit members' financial needs Order check copies, plastics, pin number copies, statement copies, and reorder checks, etc. Complete verification of deposit forms Process Members Mailed In Transactions Post deposits to various share accounts Post loan payments Process VISA payments Send receipts for mailed in deposits Send withdrawal checks or close accounts per written requests Process Members Walk In Transactions Post deposits to various share accounts Post loan payments Process VISA payments Process cash and check withdrawal requests Transfer funds between share account or from share to loan & VISA Cash checks for members Sell travelers checks and gift checks Process cash advance requests on loans and HACU's VISA Process wire transfer requests Process stop-payments Accurate Balancing Examine checks for endorsements, negotiability, and determine if funds extended hold needs to be placed Verify transaction slip is completed accurately, assist member with completion if necessary Complete transaction slip if one is not present with mail in transaction Make sure all totals balance with computer teller balance totals (checks for deposit, withdrawal checks, and teller cash drawer if applicable) Other Adhere to other duties as assigned Qualifications: High school diploma or equivalent Prior financial institution experience helpful, but not necessary Ability to work cooperatively with other staff to maintain a team work environment Basic math skills necessary for balancing and cash handling; working knowledge of computer applications Ability to communicate well with the members as well as a strong desire to help the members with their financial needs HACU is an Equal Opportunity Employer Job Posted by ApplicantPro
Company:
Healthcare Associates Credit Union
Posted:
January 25 on ApplicantList
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More About this Listing: Member Services Rep - Teller/Banker (Previous Financial Experience Not Required)
Member Services Rep - Teller/Banker (Previous Financial Experience Not Required) is a Banking Jobs Banker, Teller Job at Healthcare Associates Credit Union located in Naperville IL. Find other listings like Member Services Rep - Teller/Banker (Previous Financial Experience Not Required) by searching Oodle for Banking Jobs Banker, Teller Jobs.
Member Services Rep - Teller/Banker (Previous Financial Experience Not Required) is a Banking Jobs Banker, Teller Job at Healthcare Associates Credit Union located in Naperville IL. Find other listings like Member Services Rep - Teller/Banker (Previous Financial Experience Not Required) by searching Oodle for Banking Jobs Banker, Teller Jobs.