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Service Coordinator - Castleford - £25,000-£28,000
Location:
Coatham Mundeville
Description:
Service Coordinator - Castleford - £25,000-£28,000 Client My client are an industry leader within the Fire & Security Industry, Covering a number of contracts throughout the Castleford An excellent opportunity has arisen within the Castleford area for an experienced Service Coordinator Service Coordinator - Castleford - £25,000-£28,000 Client My client are an industry leader within the Fire & Security Industry, Covering a number of contracts throughout the Castleford An excellent opportunity has arisen within the Castleford area for an experienced Service Coordinator KEY TASKS • Manage and schedule maintenance visits, emergency callout and order service parts as required. • To maintain the service control area of the company software • To communicate confidently and effectively, both verbally and in writing with customers both internal and external, and suppliers whilst having an empathetic attitude to those around you. • Deal with customer queries and complaints in a professional manner with the ability to learn and communicate technical terms and data. Key on the job activities • Booking customer maintenance visits in line with their contract requirements • Take responsibility for work ensuring all jobs are completed efficiently and KPI’s are maintained • Request service parts from suppliers and complete purchase order’s and Good Delivery notes as required • Manage the customers’ expectations and maintain regular contact with them • Develop and maintain relationships with customers ensuring efficient and effective communication with all parties on a regular basis • Ensure that all equipment is ready for the engineers at the agreed date, time and location • Confidently issue work orders to Customer Support Engineers and Sub Contractors both in person and remotely ensuring clear and concise information is relayed • Close off Service Visit Reports, validating data from these within the CRM system, conclude any outstanding works • Deal with customer queries both. Visit ListedBuy for more information.
Company:
Hammond Recruitment
Posted:
January 19 on ListedBuy
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More About this Listing: Service Coordinator - Castleford - £25,000-£28,000
Service Coordinator - Castleford - £25,000-£28,000 is a Customer Service Service Coordinator Job at Hammond Recruitment located in United States. Find other listings like Service Coordinator - Castleford - £25,000-£28,000 by searching Oodle for Customer Service Service Coordinator Jobs.
Service Coordinator - Castleford - £25,000-£28,000 is a Customer Service Service Coordinator Job at Hammond Recruitment located in United States. Find other listings like Service Coordinator - Castleford - £25,000-£28,000 by searching Oodle for Customer Service Service Coordinator Jobs.