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Customer Service Consultant – Identification and Background Services | Customer Service Representa1

This listing was posted on ListedBuy.

Customer Service Consultant – Identification and Background Services

Location:
Victoria
Description:

Join Commissionaires! Our focus is on our customers and our team members. As Canada’s only not-for-profit security company, over 90% of our revenues go directly back to our team members in wages, health & dental benefits, RRSP contributions, employee recognition programs, and more. Your key responsibilities in this role will be to facilitate US Travel Waiver and Record Suspensions for customers. Through your excellent customer service skills, you will process fingerprints for Criminal Record Check, communicate with Police agencies, request for court documents and following up with customers. Make a difference! Position Title: Customer Service Consultant – Identification and Background Services Location: Commissionaires – Divisional Office – Victoria, BC Wage: $22.00/hour plus RSP Section: ID Services Hours: 0800 to 1600, Monday to Friday - excluding Stats (May be required to work outside these hours from time to time) JOB DESCRIPTION: Efficient delivery of all identification service offerings including; police clearances, fingerprinting, public works clearances, pardons, US waivers and future new offerings. Facilitates Pardon Services Requests and U. S. Waivers Liaises with various institutions and organizations relating to clearances and fingerprinting issues Ensures the security, privacy and confidentiality of all documents Maintains processes that support efficient and cost-effective operations of the department. Documents all services for invoicing purposes Ensures accurate handling of all financial transactions Contributes to the success of the department by maintaining general operations Liaises with Supervisor/Management regarding the day-to-day operations of ID services Investigates and resolves problems as required Other duties as assigned by the manager REQUIRED QUALIFICATIONS, KNOWLEDGE & COMPETENCIES: Strong understanding of the Criminal Justice system in Canada Excellent verbal and written English communication skills Exceptional. Visit ListedBuy for more information.
Company:
Commissionaires Victoria, The Islands And Yukon
Posted:
January 19 on ListedBuy
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