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Service Advisor
Location:
Coatham Mundeville
Description:
Service Advisor, Service Advisor, Service Administrator, Service Receptionist, Dealership, Admin Service Advisor Location: Newry, County Down Salary: Very Competitive + Excellent Benefits Job Type: Full - Time The Client: Our client is a well-established automotive firm, offering a wide range of products and services to the transport industry. The Role: As a Service Advisor, you will be the initial point of contact for customers, ensuring their needs are met efficiently. Responsibilities: Generate, amend, update service schedules, and send reminders. Manage vehicle and customer databases. Book PSV appointments. Issue workshop job cards and monitor vehicle progress. Make outbound sales, customer care calls and manage key customer relationships. Create maintenance contract quotes and sell maintenance contracts. Contact customers regarding additional work and provide accurate quotations. Communicate work details upon completion and arrange vehicle collection / delivery. Ensure customer satisfaction, follow up on service level satisfaction, handle complaints courteously. Undertake general administrative responsibilities, including generating reports, scanning / filing paperwork, archiving records, and word processing. Requirements: Previously worked as a Customer Service Advisor or in a similar role. Education to GCSE standard or equivalent, including Maths and English. High computer proficiency. Service reception experience or experience in a franchised car / heavy vehicle dealership. Desirable Some existing mechanical knowledge. Beneficial Valid driving licence. Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more. Visit ListedBuy for more information.
Company:
Additional Resources
Posted:
January 13 on ListedBuy
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More About this Listing: Service Advisor
Service Advisor is a Human Resource Service Advisor Job at Additional Resources located in United States. Find other listings like Service Advisor by searching Oodle for Human Resource Service Advisor Jobs.
Service Advisor is a Human Resource Service Advisor Job at Additional Resources located in United States. Find other listings like Service Advisor by searching Oodle for Human Resource Service Advisor Jobs.