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Assistant Manager, Operations
Location:
Toronto
Description:
Requisition ID: 191320 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Assistant Manager, Operations is responsible for contributing to the overall success of the Centralized Operations model by working collaboratively and managing a team of Community Leads across multiple Ecosystems and locations. The incumbent works with the Senior Manager, Operations to ensure design, delivery and continuous improvement of the service and support experience and ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. Is this role right for you? In this role, you will be responsible for: Leadership Leads and drives a customer focused culture throughout the team of Community Leads to deepen client relationships, leverage broader Bank relationships, systems, and knowledge Manages the Community Leads and ensures the support provided to the Ecosystem Business Partners is aligned to the ABWT ( Activity Based Workplace Transformation) Program standards and the needs of the Ecosystem Partners Provides direct support to the Senior Manager, Operations for day-to-day operations and sustainment. Monitors and analyzes workload of the Community Leads and identifies opportunities across Ecosystems for creating capacity to assist with additional value-added work and projects Mana ges all end-to-end processes and is responsible for maintaining the service level st andards Champions a high-performance environment and implements a people strategy for recruitment and retention. Communicating vison/values/business strategy and managing succession and development planning for the team. Develops, and motivates their team by fostering a diverse, equitable and inclusive work environment Monitors, tracks and reports on service volumes and trends to the Senior Manager, recommends and implements action as required Other duties and projects as assigned On site and Virtual. Visit ListedBuy for more information.
Company:
Scotiabank
Posted:
January 13 on ListedBuy
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More About this Listing: Assistant Manager, Operations
Assistant Manager, Operations is a Executive Assistant Manager Job at Scotiabank located in United States. Find other listings like Assistant Manager, Operations by searching Oodle for Executive Assistant Manager Jobs.
Assistant Manager, Operations is a Executive Assistant Manager Job at Scotiabank located in United States. Find other listings like Assistant Manager, Operations by searching Oodle for Executive Assistant Manager Jobs.