This listing was posted on ListedBuy.
Customer Operations Intern (W2024)
Location:
Toronto
Description:
About Us: We exist to modernize the way that vendors and property managers work together. We do this by building industry-specific vendor management & procurement software that connects over 6,000 buildings & 40,000 vendors in a single marketplace. We improve efficiency & reduce cost for property managers while driving new business to vendors across the continent. We’re one of the fastest-growing Toronto startups, a certified “ great place to work , ” and in 2023 recognized as one of the Best Workplaces in Canada. Vendor PM is backed by world-leading Saa S & Prop Tech funds, including; Bessemer Venture Partners, the former CEO of Twitter, Real Estate leaders, Prudence VC & Navitas Capital. Our team is passionate about growth, innovation, and collaboration - if you are passionate about making an impact and putting in the work to get there, you’re likely a great fit for our team! Job Responsibilities: Reach out to vendor clients via phone calls and emails to support them in uploading quotes to bid on jobs. Ensuring client satisfaction of property managers and maintaining constant communication with vendors to facilitate a smooth RFQ fulfillment process. Monitoring account data and client usage info and stats with our BI tools. Maintaining strong relationships with clients to mitigate any negative product experiences over the phone. Act as a liaison between Vendor and Enterprise Customer Success departments. What you’ll bring to the table: A detail-oriented approach to customer success management The ability to utilize and suggest improvements in current data reporting methods Work alongside the customer success team to ensure overall customer retention Work with the product team to analyze user behaviour and suggest product improvements to better service accounts. Understand the dynamic of both the demand and supply side of our marketplace, and ensure that CS duties facilitate smooth interactions with both user types Our Ideal Candidate: Must be. Visit ListedBuy for more information.
Company:
Vendorpm
Posted:
January 4 on ListedBuy
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More About this Listing: Customer Operations Intern (W2024)
Customer Operations Intern (W2024) is a Other Art & Media Jobs Intern Job at Vendorpm located in United States. Find other listings like Customer Operations Intern (W2024) by searching Oodle for Other Art & Media Jobs Intern Jobs.
Customer Operations Intern (W2024) is a Other Art & Media Jobs Intern Job at Vendorpm located in United States. Find other listings like Customer Operations Intern (W2024) by searching Oodle for Other Art & Media Jobs Intern Jobs.