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TAC Analyst (Junior Network Engineer)
Location:
Luton
Description:
Introduction: Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Summary: At Thrive, a TAC Analyst will have responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments. Thrive is looking to hire individuals who demonstrate technical proficiency, have strong verbal and written communication skills and have the desire to learn and be involved in all aspects of IT. A TAC Analyst will be taking escalation tickets from Technical Support Engineers as well as maintaining communication with the client throughout the technical troubleshooting process. Primary Responsibilities: Ability to handle diverse computing environments in a wide cross section of business clients. Including but not limited to Analyze and document an unfamiliar client / server network environment while backssing the quickest path to resolution Perform analysis of networking incidents and consistently demonstrate the ability to determine the cause Perform analysis of Unified Communications systems and consistently demonstrate the ability to determine the cause Provide consulting to clients on certain applications, Thrives’ best practices, and general computing processes Sets client expectations appropriately throughout the troubleshooting process Utilizes appropriate software. Visit ListedBuy for more information.
Company:
Thrive Networks
Posted:
January 2 on ListedBuy
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More About this Listing: TAC Analyst (Junior Network Engineer)
TAC Analyst (Junior Network Engineer) is a Technology Network Engineer Job at Thrive Networks located in United States. Find other listings like TAC Analyst (Junior Network Engineer) by searching Oodle for Technology Network Engineer Jobs.
TAC Analyst (Junior Network Engineer) is a Technology Network Engineer Job at Thrive Networks located in United States. Find other listings like TAC Analyst (Junior Network Engineer) by searching Oodle for Technology Network Engineer Jobs.