This listing was posted on WhatJobs.
Application Support Specialist (Eatontown, NJ / Hybrid
Location:
Eatontown, NJ
Description:
Application Support Specialist (Eatontown, NJ / Hybrid Remote) Job Locations US-NJ-EATONTOWN Job ID 2023-3467 Category IT Type Regular Crum & Forster Company Overview Crum & Forster (C&F) Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: Job Description Application Support Specialist Since 2000, Crum & Forster's Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support. In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions. The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market. The Application Support Specialist is responsible for working as part of our IT Service Desk to oversee the onboarding and maintenance of A&H applications in a level 1 support role to streamline business operations, achieve business goals, and ensure optimum performance of existing applications. What you will do: Provide level 1 support of internal client server applications, escalate to level 2 resources as required.Provide level 1 support of external cloud and SaaS applications, escalate to level 2 resources as required.Actively monitor production systems and scheduled jobs, intervene and communicate as required.Actively perform regular maintenance on internal and external applicationsComplete cyber security checklists for all proposed/new and existing applications.Coordinate SSO configuration and testing of new applications (coordination with corporate, external parties etc.).Manage user authorization and role-based access controls to internal and external applications.Coordinate service desk readiness for new applications incorporating operational service desk processes into all go live plans.Lead initiative for building out our service desk and applications support documentation knowledge baseCoordinate or contribute to the definition and documentation of technical requirements including infrastructure, security, ongoing support, and performance.Support the installation, operation, and maintenance of computer software applications and programs.Assist in the research, evaluation and procurement of new tools/systems/apps as required. What YOU will bring to C&F:Computer Science Degree, A+ Certification, or 3-5 years of job experience, including IT and software application support experience. Previous experience in a level 1 application support role.Strong technical documentation skillsEntry level SQL query skills.Application troubleshooting experience.A strong customer service mindset.Superior time management skills in both independent and group work scenarios with the ability to effectively prioritize and execute tasks to meet deadlines in a high-pressure environment experiencing rapid growth.Excellent organizational, verbal, written communication and presentation skills with ability to translate technical concepts to a non-technical audience.Strong interpersonal and relationship building skills with the ability to influence and collaborate effectively with others to identify and resolve issues.Willingness to accept new responsibilities and adapt to change.Detail oriented with a high degree of accuracy and ability to multitask.Strong decision-making skills with a hands-on mentality.Proven creative thinker with analytical and problem-solving abilities.Highly self-motivated and directed.Desirable Technical Skills: Microsoft and relevant technical certifications and education.Microsoft products and services; including knowledge of Azure, Microsoft365, Active Directory, Azure Active Directory.Experience with Microsoft Exchange.Experience with desktop virtualization technologies including Citrix and VMWare.Experience with Azure cloud or GCP.Experience with GitHub and develops practices. #LI-MS #LI-HYBRID What C&F will bring to you Competitive compensation packageGenerous 401K employer matchEmployee Stock Purchase plan with employer matchingGenerous Paid Time OffExcellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeingA core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen pathA dynamic, ambitious, fun and exciting work environmentWe believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community At C&F you will BELONG If you require special accommodations, please let us value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know
Company:
Crum And Forster
Posted:
January 2 on WhatJobs
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to WhatJobs
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Application Support Specialist (Eatontown, NJ / Hybrid
Application Support Specialist (Eatontown, NJ / Hybrid is a Computer & Software Jobs Application Specialist, Support Worker Job at Crum and Forster located in Eatontown NJ. Find other listings like Application Support Specialist (Eatontown, NJ / Hybrid by searching Oodle for Computer & Software Jobs Application Specialist, Support Worker Jobs.
Application Support Specialist (Eatontown, NJ / Hybrid is a Computer & Software Jobs Application Specialist, Support Worker Job at Crum and Forster located in Eatontown NJ. Find other listings like Application Support Specialist (Eatontown, NJ / Hybrid by searching Oodle for Computer & Software Jobs Application Specialist, Support Worker Jobs.