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Service Manager
Location:
Abbotsford
Description:
Westerra Equipment has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry, recycling and more with their equipment needs. Join our award-winning company and experience working at a Gold Certified Canada’s Best Managed Company, and one of BC’s Top Employers. Reporting to the Operations Manager , this position oversees the Service Department of Westerra Equipment. This position will work closely with the management team to support high levels of customer experience, employee engagement and profitable revenue growth. Key Responsibilities: Manage a team of technicians on all aspects of productivity, scheduling and billing. Liaise directly with customers providing equipment repair updates and accurate costing expectations. Provide follow up with both internal and external customers for technical related issues. Develop and work within budgets to maintain a profitable operation under best practice industry model. Drive team productivity to reach or exceed monthly targets. Actively support employees to ensure high levels of teamwork, engagement and customer service. Facilitate product technical support to technicians from OEM’s. Monitor technical training requirements of team and arrange training when needed. Promote and maintain a safe and clean working environment, complying with all relevant legislation. Maintain tool inventories including software testing and serviceability checks. Deliver differentiation via our G. R. I. T brand through consistent, exceptional measured customer service. Proactively seek opportunities to grow our service business. Execute initiatives that contribute to long-term operational excellence and maximize efficiencies including service,. Visit ListedBuy for more information.
Company:
Westerra Equipment
Posted:
January 2 on ListedBuy
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Service Manager is a Other Art & Media Jobs Service Manager Job at Westerra Equipment located in United States. Find other listings like Service Manager by searching Oodle for Other Art & Media Jobs Service Manager Jobs.
Service Manager is a Other Art & Media Jobs Service Manager Job at Westerra Equipment located in United States. Find other listings like Service Manager by searching Oodle for Other Art & Media Jobs Service Manager Jobs.