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Beauty Services Lead
Location:
Abee
Description:
Job ID: 240576 Store Name/Number: NL-Avalon (0596) Address: 48 Kenmount Road, St. John’s, NL A1B 1W3, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular The Beauty Services Lead is responsible for helping establish Sephora as THE teaching destination for beauty, including the success of in-store beauty services and classes. This position ensures a high level of client service by coaching cast on how to uphold our brand promise of personalized service by engaged experts. A key responsibility is monitoring the performance of the beauty studio as well as our Beauty Class program. Additionally this position is responsible for general leadership duties such as supervising the selling floor, assisting clients and coaching cast. Classes Observation and Feedback Regularly observes classes, provides feedback and promotes use of SUBC observation form by all leadership and cast observing/ participating in classes Consistently looks for opportunities to elevate client experience and shares feedback with store team and the FSC Facilitators/ Coaches Identify cast with potential to become a facilitator or coach and help develop their skill set Works with facilitators and coaches to prepare for new class topics Class Logistics Works with operations team to ensure processes are established for class set up, take down as well as supply and tester management Publishes classes ensuring appropriate number of spots open based on store/ class specific show rates Services Drives client service and operational standards at Beauty Studio and partners with Beauty Studio Coordinator to identify opportunities and implement solutions Leads by example, acting as the DIC for the Beauty Studio as needed and leads/ participates in Beauty Studio touchbases Ensures IQs are consistently incorporated into services and appropriate information is saved to client’s BI account Leverages Beauty Studio expertise to support skincare studio as needed Events Helps drive in-store event. Visit ListedBuy for more information.
Company:
Sephora
Posted:
December 29 2023 on ListedBuy
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More About this Listing: Beauty Services Lead
Beauty Services Lead is a Other Art & Media Jobs Beauty Services Lead Job at Sephora located in United States. Find other listings like Beauty Services Lead by searching Oodle for Other Art & Media Jobs Beauty Services Lead Jobs.
Beauty Services Lead is a Other Art & Media Jobs Beauty Services Lead Job at Sephora located in United States. Find other listings like Beauty Services Lead by searching Oodle for Other Art & Media Jobs Beauty Services Lead Jobs.