This listing was posted on ApplicantPro.
Core Services Specialist
Location:
Lorton, VA
Description:
Pueo is known for bringing the best talent and unique tools to every opportunity. Pueo's Parliament (aka workforce) is composed of professionals who are seeking the opportunity to work in a small business with a flat organization that thrives on career development and independence. In support of mission and professional growth, our Parliament has supported the development of multiple patents, proprietary tools, and applications as well as trademarked processes. Our flat organization emphasizes career development across multiple career environments (at the members own pace) and ensures those who contribute broadly are properly rewarded. Pueo has four career environments where every member of the parliament can participate. Each environment has opportunities available for all levels. Opportunities are framed by an employee's desires and capabilities, and we ensure challenges, growth, and unique experiences are available for employees at all levels. Our Career Environments (Program, Functional, Service, and Leadership) provide numerous opportunities for employees to invest in their personal growth and those things that offer fulfillment. We invest in helping our members create and execute their career development plans. Our Pods (small teams of 5 or less) are comprised of personnel with similar skillsets to ensure mentorship, understanding, and peer support. Role: Pueo has an opportunity for a TS/SCI cleared Core Services Specialist to join our team in Lorton, VA. The Core Service Lead will support the customer by managing personnel, engaging with customers, assessing program performance, and identifying internal customer issues, among other responsibilities. Responsibilities: Perform systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions, Install, administer, and maintain Windows servers, workstations, laptops, and basic cabling as part of the overall systems architecture across multiple networks and locations, Install, administer and maintain virtual environments and physical hosts and storage devices, Administer Active Directory, Domain Controller, Terminal Server and Exchange services, Provide support for implementation, troubleshooting and maintenance of IT systems, Manage IT system infrastructure and any processes related to these systems, Manage day ‐ to ‐ day IT operations, including desktop, server, storage, hardware support; manage personnel and their operational and project-related workloads, Provide Tier 3 and Tier 4 problem identification, diagnosis and resolution of problem, Provide support for the escalation and communication of status to agency management and internal customers and clearly communicate technical information to both technical and non-technical personnel, Provide support for the dispatch system and hardware problems and remains involved in the resolution process, Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof, Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance, Propose new technology, lead and manage special projects, develop project plans with customer input and manage project operations from customer provided requirements, Document system configurations and standard operating procedures (SOPs), Acts as first-level supervisor for employees, Provides guidance, assignments and/or direction to lower level technicians and assists Service Desk technicians as needed with Tier I and Tier II troubleshooting. Qualifications: Bachelor's degree in technology related field with 6+ years of experience with either Systems Administration, Network Administration, Database Administration. Additional years of experience may serve in lieu of a degree An active TS/SCI Clearance Large Enterprise-level IT experience with maintenance of servers, storage devices and applications Experience managing virtualization solutions such as VMware & Microsoft Hyper-V Experience with deploying & hardening Windows Server 2016, Windows 10, Redhat, Variety of system administration experience in areas such as AD, SCCM, IIS, SQL, Remedy ITSM, M3, Exchange, Linux, Unix, SNOW, ComVault, Netapp, Patch Management Knowledge of IT service desk requirements and management software Ability to complete difficult and complex assignments independently Experience working with customers and staff 3+ years of experience managing a team of at least ten IT professionals; Willingness to work as part of a technical team, both as member and as lead Strong verbal and written communication skills On ‐ call 24x7, including weekends and holidays Knowledge and experience with IT and telecommunication hardware and software lifecycle Knowledge of industry and government best practices Working knowledge of maintaining IT and telecommunication equipment and consumable inventories Experience in ensuring Service Level Agreement (SLA) compliance Preferred Qualifications: 5 Years' Experience managing IT Projects for classified systems Technology certifications in MS, Security, PMP Experience Supporting DHS Programs Knowledge/Experience Excellent written/verbal communications Pueo is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. Pueo takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities. Job Posted by ApplicantPro
Company:
Pueo Business Solutions
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Core Services Specialist
Core Services Specialist is a Other Jobs Core Services Specialist Job at Pueo Business Solutions located in Lorton VA. Find other listings like Core Services Specialist by searching Oodle for Other Jobs Core Services Specialist Jobs.
Core Services Specialist is a Other Jobs Core Services Specialist Job at Pueo Business Solutions located in Lorton VA. Find other listings like Core Services Specialist by searching Oodle for Other Jobs Core Services Specialist Jobs.