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Project Manager - Elder Moves - Braintree/Quincy
Location:
Braintree, MA
Description:
Our business model supports a part-time option for the person who can work an ever-changing work schedule Monday - Thursday, 8:00 a.m. to 4:00 p.m. Shift assignments can be two to eight hours in length; Project Managers work two or more shifts per week. Position Overview : The Project Manager position for the parent company, Dovetail Companies, LLC ("Dovetail Companies, LLC") and its group subsidiaries, Dovetail Support Services, LLC and Dovetail Real Estate Group, LLC will be responsible for adhering to procedures and protocols and participates in executing events related to client transitions under the direct supervision move management leadership team. Accredited by the National Association of Specialty and Senior Move Managers® (NASMM), we provide streamlined services to older adults and their families including sorting/organizing, packing, moving, unpacking, selling, donating, removing personal belongings and household items. At times, this work may be both physically and emotionally demanding; however, it is also extremely rewarding.This role includes, but is not limited to, participating in executing events related to client transitions and ensuring a seamless experience, for the client and family members. The Project Manager is a detail-oriented member of an operations team that assists Dovetail clients in ensuring a seamless transition to their new home or supporting clients experiencing the recent loss of a loved one. Key Responsibilities: Participate in the development of process and procedures for Dovetail Companies' "Move Management" program, included but not limited to identifying talent, training in the field and on the client relationship management tool, Teamwork. Provide high-level project management including, but not limited to scheduling, oversight of Transition Coordinators, client relationship management, ongoing high-level support. Develop timeline and plan for move, create inventory of furniture/art/belongings and record measurements. Prepare an estimate of services based on the scope of the project. Create a professionally designed floor plan of the client's new space within SmartDraw software. Maintain detailed client records within SMMWare (Senior Move Management Software). Daily time and mileage entry and management within the organization's systems. Liaison: Plan logistics for the move, adhere to Health & Safety Protocols, and manage third-party vendors including but not limited to: Estate Sales, Antique/Fine Art Appraisals, Donation Coordination, Designers, Clean-Out. Assist and advise clients on items to move, donate or dispose of during downsizing sessions. Support the organizing, packing, labeling, and unpacking of client belongings. Provide ongoing supervision for the duration of the project. Professionally interacts with Dovetail employees at all levels and vendor partners. Remain aware of and adhere to retirement/condo/apartment community rules and protocols. Interact with clients in a respectful way in advising them on the approach to tasks. Reassure clients through demonstrated confidence, empathy, and compassion. Maintain confidentiality of all client relationships. Position Requirements: Compassionate individual with the desire to work with older adults in transition. High school diploma or equivalent. Minimum of 2 years' supporting older adults. Operations and business management background. Demonstrates flexibility and reacts positively to last minute changes. Able to stand for extended periods of time and lift up to 25 pounds. Ability to strike a balance between current processes and creating new and efficient strategies. Ability and flexibility to problem solve and handle difficult situations professionally and tactfully. Excellent written and oral communication skills. Sound judgement. Embraces and is energized by the outside-the-box initiatives. A highly self-motivated and driven professional. Driver's license and access to a car daily. Able to pass industry standard background check and drug test. Experience with project execution and customer service preferred. Senior Move Manager - Certified® (SMM-C) accreditation is a plus!
Company:
Dovetail Companies
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Project Manager - Elder Moves - Braintree/Quincy
Project Manager - Elder Moves - Braintree/Quincy is a Executive Project Manager Job at Dovetail Companies located in Braintree MA. Find other listings like Project Manager - Elder Moves - Braintree/Quincy by searching Oodle for Executive Project Manager Jobs.
Project Manager - Elder Moves - Braintree/Quincy is a Executive Project Manager Job at Dovetail Companies located in Braintree MA. Find other listings like Project Manager - Elder Moves - Braintree/Quincy by searching Oodle for Executive Project Manager Jobs.