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Administrator/Assist (Care Coordinator /scheduler)
Location:
Fayetteville, GA
Description:
Job Title Care Coordinator/Scheduler Reports to: Administrator Job Summary Responsible for all areas of Operations; human resources, intakes, clients, caregivers, and scheduling Administrative Transfer phones morning and evenings Receive referrals and inquiries on programs and services offered by Sanzie Healthcare Services, Inc.- complete in-take form and provide to Administration immediately Provide documents for admission and/or supervisory visits to RN, as appropriate Schedule supervisory visits and send out Quality Assurance Forms to Client on a quarterly basis or provide the said document to RN when supervisory visits are scheduled; evaluate reports when they are returned and address deficiency, if any Follow-up on referrals/inquiries of prospective clients for possible admission Interview and do background checks on prospective employees Create caregiver folders both in the computer and a physical file - making sure that all documentation is current Supervise caregivers and complete performance appraisals for caregivers at specified intervals Enter, maintain, and correct client, employee, payroll, billing, and related accounting data into the computer. Act as the Agency's ongoing liaison Implement Agency's policies and procedures and ensure Agency adheres to all State and Federal guidelines Call clients on a weekly basis to enquire about the quality of service; Attend community meetings Send out in-service exercises to caregivers on a monthly basis. Determine staffing needs --: recruit, select, hire and orient prospective employees Discipline and terminate personnel in accordance with company policies Collect times sheets on Mondays, validate by making sure timesheets are correct, dated, signed by both caregiver and client, and tasks completed per POC) Be available and collaborate with payroll personnel to ensure hours are correct Audit caregiver files at least every 4-months to ensure compliance Enter data in Axiscare and 4-Tellius ; maintain and ensure current and complete personnel records of caregivers and clients Answer telephone, take inquiries or messages, and address issues using excellent telephone etiquette Respond promptly and courteously to all calls Provide 3 weeks of on-call service as scheduled Perform clerical duties and other responsibilities to include but not limited to typing and distribution of office records, memoranda, calendars, minutes, agendas, etc. assigned by Administrator Protect the confidentiality of clients, caregivers, and agency Create action lists and provide all completed and pending tasks to the Administrator on a daily basis Accept Medicaid Waiver clients by completing EDWP forms Send out reports on Medicaid Waiver clients by the 5th each month Ensure that reception area and common areas (reception and interview rooms) are always clean and trash are emptied on a daily basis Learn the different functions of Axiscare and 4-Tellius and create systems (e.g., client and caregiver portals) Scheduling Create, input, and maintain staff schedules in Axiscare and 4-Tellius. Ensure that the numbers and qualifications of personnel available to provide services are sufficient to meet the needs of the clients Triage incoming calls from caregivers/clients for scheduling changes or services needed Schedule client appointments/visits according to care plans and staff availability Contact care providers and clients regarding day-to-day changes Discern client services required as outlined in agreements, urgent requests, and care plans Enters staff and client information into the database Maintain staff and client database (e.g. CQA, dates and reminders of TB, client admission, supervisory visits, client hospital admission, and discharge). Education, Experience, Knowledge, Skills, Abilities, and Availability College diploma preferred or at least 2 years of relevant administrative/management experience Ability to multi-task and work well in a fast-paced environment while ensuring attention to detail Excellent interpersonal skills Excellent organizational abilities Excellent communication skills via phone, in person, and in writing Excellent customer service skills and the ability to ensure all client and employee needs are met in a timely manner Proficiency with Microsoft Windows-based programs such as Word, Excel, Outlook, Axiscare, 4-Tellius, and internet-based applications, etc. Able to work independently, demonstrating common sense and sound judgment, personable and a team-player Read, write, speak, and understand English fluently Ability to participate in after-hours on-call rotation Ability to pass a background check, including a criminal check __________________________________ ____________________________ Name Date Job Posted by ApplicantPro
Company:
Sanzie Healthcare Services
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Administrator/Assist (Care Coordinator /scheduler)
Administrator/Assist (Care Coordinator /scheduler) is a Nurse & Healthcare Care Coordinator Job at Sanzie Healthcare Services located in Fayetteville GA. Find other listings like Administrator/Assist (Care Coordinator /scheduler) by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.
Administrator/Assist (Care Coordinator /scheduler) is a Nurse & Healthcare Care Coordinator Job at Sanzie Healthcare Services located in Fayetteville GA. Find other listings like Administrator/Assist (Care Coordinator /scheduler) by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.