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Lead HVAC Call Center - Customer Service Rep
Location:
West Chester, OH
Description:
Become the leader you're meant to be with Airtron Heating & Air Conditioning in West Chester, OH as our full-time Lead HVAC Call Center - Customer Service Rep ! We're looking for someone who can oversee our call center staff, provide excellent customer service to our clients over the phone and through email, and dispatch our technicians. This position earns a competitive wage of $22-$28 per hour . In addition to competitive pay and our friendly, ambitious culture , we offer the following benefits: Health insurance Paid time off (PTO) 401(k) with company match Tuition reimbursement Company vehicle Room for growth Interested and wondering how to apply? It's easy! Just fill out our initial mobile-friendly online application . We hope to meet you soon! DAY-TO-DAY This full-time position has a rotating schedule of 40 hours per week that is based on our customers' needs . Being our Lead HVAC Call Center – Customer Service Rep, you're a vital reason behind the continued growth and success of our company! Every day, you eagerly tackle a variety of tasks such as leading your team, answering phone calls, thoroughly responding to emails, and accurately documenting customer comments and job notes. Our company not only counts on your quality assistance to our customers but also your effectiveness in dispatching our technicians. Being highly organized, you quickly and effectively schedule services while prioritizing the timeliness of our techs. Our techs can always count on you to provide thorough project information, allowing them to consistently provide the quality services our company is known for. You enjoy providing excellent customer service and top-notch comfort solutions ! ABOUT AIRTRON HEATING & AIR CONDITIONING Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of HVAC systems. We provide an all-encompassing approach to heating and air solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry, we have the knowledge and skills that allow us to stand firmly behind our work. No matter the season, we are dedicated to keeping our customers' homes comfortable all year round. As always, our commitment is to our customers, for whom we provide excellent service and knowledgeable technicians, helping to set us apart from the competition. Our work environment is dynamic with a great work-life balance , and the career opportunities across our businesses offer daily variety and challenges. No day is ever the same. Providing career growth to our own employees is critical to our ongoing success. We give you the opportunity to take charge of your career. OUR IDEAL LEAD HVAC CALL CENTER - CUSTOMER SERVICE REP Effective communicator - great phone and customer service skills Helpful - sympathetic manner and the ability to skillfully resolve conflict Adaptable - remains calm and patient in stressful situations Professional - presents yourself in a confident manner with the utmost professionalism Go-getter - efficient in a productive, fast-paced environment Attentive - pays close attention to detail with excellent documentation skills If this sounds like you, keep reading! REQUIREMENTS FOR OUR LEAD HVAC CALL CENTER - CUSTOMER SERVICE REP Excellent communication skills If you enjoy talking on the phone and meet the above requirements, we need you. Apply today to join our team! Location: 45069
Company:
Airtron Heating & Air Conditioning
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Lead HVAC Call Center - Customer Service Rep
Lead HVAC Call Center - Customer Service Rep is a Customer Service Call Center Representative, Customer Service Representative Job at Airtron Heating & Air Conditioning located in West Chester OH. Find other listings like Lead HVAC Call Center - Customer Service Rep by searching Oodle for Customer Service Call Center Representative, Customer Service Representative Jobs.
Lead HVAC Call Center - Customer Service Rep is a Customer Service Call Center Representative, Customer Service Representative Job at Airtron Heating & Air Conditioning located in West Chester OH. Find other listings like Lead HVAC Call Center - Customer Service Rep by searching Oodle for Customer Service Call Center Representative, Customer Service Representative Jobs.