This listing was posted on ApplicantPro.
Patient Appointment Clerk
Location:
Portsmouth, VA
Description:
At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust, and a commitment to excellence. We have a new full-time job opportunity for a Patient Appointment Clerk/Scheduler I, located in Portsmouth, VA . Job Purpose: Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities. Main Responsibilities: Accurately schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging, or other methods, using a government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS. Validates basic patient demographic information prior to booking appointment for patients, and maintains accurate and up-to-date patient schedules, logs and records. Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). Communicates information in a clear, concise and professional manner at all times, meeting internal and external customer service expectations. Process patient charts/medical records and ensures that medical records are available for upcoming appointments on provider schedules. May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations. Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed. Requirements: High school diploma or GED Minimum 6 months working in a medical office DoD experience a plus CURRENT BLS/CPR Qualified typist minimum 50 WPM Proficient in the English language Telephone etiquette (use of multi-line telephone system/call center) and excellent communication and customer service skills required) General office administrative and clerical skills to perform receptionist duties and answer telephones required Use of standard office equipment and basic computer proficiency (including MS Office Suite) required General medical ethics, familiar with medical terminology and Managed Care/TRICARE background desired CHCS/AHLTA, MHS GENESIS, DEERS experience desired Ability to work in a call center environment Must be a US citizen Must be able to provide a decent credit report and be clearable by the DoD. COVID VACCINE REQUIRED Hours of Operation: Patient Appointing Services will entail shift support to cover operations Monday through Friday 6:00 am to 8:00 pm, and Saturday, Sunday, and Holidays (except Christmas Day) 7:00 am to 3:30 pm. SALARY AND BENEFITS $16.20 an hour On-the-job training Comprehensive benefits package, including: Medical, dental, vision. Vacations, holidays and sick leave Other ancillary benefits Come join our team! General Infomatics (GI) is a minority owned, Service-Disabled Veteran Owned Small Business (SDVOSB), 8(a) Certified, Small Disadvantaged Business (SDB) headquartered in McLean, VA. We are ISO 9001:2008 Quality Management System (QMS) Certified. We are a proud Military Spouse Friendly Employer and Certified V3 (Virginia Values Veterans) Company - 2022 Job Posted by ApplicantPro
Company:
General Infomatics
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Patient Appointment Clerk
Patient Appointment Clerk is a Clerical Clerk Job at General Infomatics located in Portsmouth VA. Find other listings like Patient Appointment Clerk by searching Oodle for Clerical Clerk Jobs.
Patient Appointment Clerk is a Clerical Clerk Job at General Infomatics located in Portsmouth VA. Find other listings like Patient Appointment Clerk by searching Oodle for Clerical Clerk Jobs.