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Front Desk Associate - Cleveland
Location:
Cleveland, OH
Description:
FRONT DESK ASSOCIATE Reports To: Supervisor/Manager on Duty A Front Desk Associate is responsible for a varying number of activities throughout their shift, providing participants with a high-quality experience. Daily activities include, but are not limited to: Check-in members and customers for daily activities Ensure correct equipment is available for adventure course, and proper set up of all play areas Ensure events start on-time and are paced accurately Keep supervisor informed of issues and updates Assist in league and class coordination Be knowledgeable about prices, programming, and events Resolve all guest concerns and complaints and/or direct to appropriate Manager Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary Know and enforce the facility's policies, procedures, and rules Opportunities to provide adventure elements instruction and coach youth (based on experience) Complete special projects, daily assignments, and other duties as directed by management Ability to assist customers on Virtual Reality Experience, Education, & Other Skills: Have the ability to work with a wide variety of ages from pre-school through adult Have sports experience or an interest to learn Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary Excellent communication skills, both verbal and written Must be detail-oriented and have outstanding organizational skills Ability to multi-task and prioritize Ability to remain calm and focused in difficult and stressful situations Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members Must take personal initiative for the betterment of the team and facility Commitment to the safety and wellbeing of others Working Conditions and Physical Demands: Must be able to lift 40 pounds waist high Will be required to stand for extended periods of time Able to enter information on computers The facility has intermittent noise
Company:
Adrenaline Monkey
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Front Desk Associate - Cleveland
Front Desk Associate - Cleveland is a Clerical Front Desk Receptionist Job at Adrenaline Monkey located in Cleveland OH. Find other listings like Front Desk Associate - Cleveland by searching Oodle for Clerical Front Desk Receptionist Jobs.
Front Desk Associate - Cleveland is a Clerical Front Desk Receptionist Job at Adrenaline Monkey located in Cleveland OH. Find other listings like Front Desk Associate - Cleveland by searching Oodle for Clerical Front Desk Receptionist Jobs.