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Clinical Manager, Suicide Grief Support Services
Location:
Boston, MA
Description:
CLINICAL MANAGER, SUICIDE GRIEF SUPPORT SERVICES Samaritans, Inc. | https://samaritanshope.org/ Samaritans, Inc. is the leading suicide prevention organization in Massachusetts, providing lifesaving services 24 hours a day, 7 days a week. Samaritans envisions a world without suicide. Our mission is to prevent suicide and offer hope and support to those affected. For nearly 50 years, Samaritans volunteers - selected, trained, and supported by a dedicated professional staff - have provided compassionate and non-judgmental support, free of charge, to callers through its Helpline, and now to texters as well. This growing organization provides prevention, intervention, and postvention services that make our communities healthier and happier, and reduces the stigma associated with suicide and mental health concerns. We provide a working environment that celebrates the positive lifesaving work that occurs here each and every day. S amaritans works to prevent suicide and support those who have lost someone to suicide throughout Greater Boston and MetroWest Massachusetts. Our services are free, confidential, and nonjudgmental. We are in downtown Boston. Our organization is growing and expanding! Starting in 2022, 988 became the nationwide, easy-to-remember 3-digit dialing code for Americans in crisis to connect with suicide prevention and mental health counselors. Samaritans is one of the organizations answering those calls. We can listen and support even more people who reach out for help. ABOUT THE POSITION: One of Samaritans' core program areas is our Suicide Grief Support Services (SGSS). To support survivors in their grieving, Samaritans offers suicide loss survivors nonjudgmental listening and peer support through the following services: SafePlace Support Groups - virtual and in-person (when Covid restrictions are lifted) support groups for suicide loss survivors Survivor-to-Survivor Visits - Peer led visits for loss survivors virtually or in-person "Understanding Your Grief" presentations - virtual or on-site presentations to help people understand what to expect in the grieving process and to provide information on how to cope with traumatic loss The Annual Memorial - A non-denominational service for loss survivors to remember and memorialize their loved ones Local Outreach to Suicide Survivors (LOSS) - An active postvention model that involves proactively responding to a suicide to provide immediate support to loved ones The Clinical Manager of Suicide Grief Support Services provides clinical support and oversight to GSS programming, volunteers and participants and fosters a healing environment for suicide loss survivors. The Clinical Manager works with Director of Grief Support Services to develop clinical best practices in peer support, assist in creating departmental plans, and measure program results. REPORTS TO: Director of Suicide Grief Support Services KEY RESPONSIBILITIES (ADMINISTRATIVE): Respond to and support suicide loss survivors Develop and implement innovative best practices to support suicide loss survivors Assess and report program progress to Director of Suicide Grief Support Services in meeting department objectives Provide clinical oversight to peer support programing Maintain compliance with external regulations and internal policies Build and maintain strategic partnerships/collaborations with other organizations to advance Samaritans goals Provide clinical oversight and support events and conferences as needed Assist in establishing Samaritans as a thought leader in the suicide prevention and postvention field through participation in conferences, papers, etc. Assist in communication and public awareness campaigns to support Samaritans Grief Support Services KEY RESPONSIBILITIES (CLINICAL): Demonstrates exceptional skill in counseling grieving people Demonstrates knowledge of the grief process and the impact of grief on family systems Demonstrates knowledge of the group process and the ability to facilitate group discussions Knowledge of and ability to assess suicidal ideation Demonstrates knowledge of trauma informed service delivery Demonstrates knowledge and ability to respond and oversee a community crisis situation with appropriate skills and interventions as needed for the individuals involved in a variety of situations Support people seeking grief support services in a non-judgmental manner to support survivors and their families Provide support to volunteer peer facilitators and LOSS team volunteers Assist with the coordination and delivery of volunteer trainings WORK SCHEDULE: Monday to Friday, Hybrid (2 days in the office and 3 days remote) KEY QUALIFICATIONS: Licensed Mental Health Professional with valid licensure in Massachusetts Master's degree in Human Services with a major concentration in Social Work, Public Health, Psychology, Counseling or Health Related Field Minimum of five years of professional experience in a social service agency Minimum of three years of management/supervisory experience Loss Survivor (individual who has lost someone to suicide) experience preferred LCSW, LICSW, LMHC or other license in mental health field preferred Ability to work with sensitive information and maintain confidentiality Strong time management skills R esponsive to emails, phone calls and inquiries Strong communication skills, including the ability to make effective and persuasive presentations to volunteers, staff, industry peers, board members, donors and others as required Adept at interacting with others in person, over the phone, on zoom, or via email Resolving conflicts and internal issues appropriately, providing difficult feedback to volunteers Proficiency in Word, Excel, and PowerPoint required Experience with Salesforce preferred Strong analytical thinking and organizational skills Detail oriented and able to accomplish tasks within prescribed time frames ADDITIONAL REQUIREMENTS: Some local travel for contact with survivors and for industry related conferences as well as visits to other agencies and events Lifting/moving of supplies and being outdoors, sometimes in inclement weather, for events Flexibility in meeting changing demands while maintaining a positive attitude is essential Flexibility in working hours appropriate to meet responsibilities is required Successfully completes Samaritans' staff Befriending Training STARTING SALARY & BENEFITS: Minimum starting salary is $55,000 and will be set based on experience and skill set Employer matched 401(k) Plan Short and Long-Term Disability coverage as well as Life Insurance Health, Dental and Vision Insurance Healthcare and Childcare FSA, Commuter Benefits and Employee Assistance Program Generous Vacation (New hires start with 10 days), Sick (8 days) and Personal Time Off (5 days) Paid Family Medical Leave benefits Travel Reimbursement 14 paid holidays Direct deposit payroll Samaritans' employees must be vaccinated against COVID-19 or obtain an approved medical or religious exemption. An offer is contingent upon proof that the candidate is fully vaccinated or qualifies for an exemption. Currently our office is re-open on a hybrid schedule with an average of 2 days per week in office, after a period of onboarding for new hires. Out of state applicants will be required to relocate to Massachusetts within six months of employment and also work the same hybrid schedule as all employees. Applications that are missing a resume or cover letter may not be considered. Job Posted by ApplicantPro
Company:
Samaritans Hope
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Clinical Manager, Suicide Grief Support Services
Clinical Manager, Suicide Grief Support Services is a Customer Service Support Services Job at Samaritans Hope located in Boston MA. Find other listings like Clinical Manager, Suicide Grief Support Services by searching Oodle for Customer Service Support Services Jobs.
Clinical Manager, Suicide Grief Support Services is a Customer Service Support Services Job at Samaritans Hope located in Boston MA. Find other listings like Clinical Manager, Suicide Grief Support Services by searching Oodle for Customer Service Support Services Jobs.