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Customer Service Specialist / Office Assistant
Location:
Medford, OR
Description:
Advanced Air & Metal , Inc. has been providing Medford, Oregon with intelligent heating and air conditioning solutions since 1994. We deliver comprehensive HVAC design, installation, service, and repair solutions. We are also active in our community volunteering time and resources to local nonprofit organizations, clubs, teams, and churches. We have an immediate opening for a Customer Service Specialist / Office Assistant, someone with passion for serving customers, stellar communications skills, and the ability to work independently and as a part of a team. Benefits for Full-Time Employees: 100% health coverage for employee & contribution for dependents Supplemental Dental & Vison 401K with up to 4% match 6 paid holidays 40 hours of PTO Work Hours: Monday through Friday, 8:00am to 4:30pm Work Type: Part-time and full-time hours available Pay Rate: $19:00 - $22.00 per hour, depending on experience What you will be doing: Answer inbound calls Schedule sales and follow-up appointments while assisting sales personnel in closing jobs Processing warranties, rebates, and incentives Processing job actuals data Working off ServiceTitan and Opportunity Interactive software platforms Assisting with safety administration Scheduling planned maintenance visits Manage and archive job files and folders upon job completion Assist Service Dispatcher with scheduling service appointments Maintaining a positive, productive open line of communication between the customer, and all company departments Qualifications & Skills: 2 + years related experience in an office setting in customer service, dispatching, project coordination or equivalent combination of education and experience Microsoft Office software skills Data Entry skills of 40 WPM + Professional telephone skills & exceptional phone presence Ability to juggle multiple priorities in a fast-paced environment Ability to cultivate and maintain strong relationships with clients and techs Schedule coordinating experience Excellent verbal communication skills Well organized and able to work independently Strong organizational skills and high attention to detail Geographical knowledge of sales area or map reading skills for appointment coordinating Pass background check and drug screen High school diploma or equivalent Check us out online: : www.myadvancedair.com
Company:
Advanced Air & Metal
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Customer Service Specialist / Office Assistant
Customer Service Specialist / Office Assistant is a Clerical Customer Service Representative, Office Assistant Job at Advanced Air & Metal located in Medford OR. Find other listings like Customer Service Specialist / Office Assistant by searching Oodle for Clerical Customer Service Representative, Office Assistant Jobs.
Customer Service Specialist / Office Assistant is a Clerical Customer Service Representative, Office Assistant Job at Advanced Air & Metal located in Medford OR. Find other listings like Customer Service Specialist / Office Assistant by searching Oodle for Clerical Customer Service Representative, Office Assistant Jobs.