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Field Service Technician
Location:
Kcmo
Description:
HM Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and we show no signs of slowing down. One important factor that has contributed to our continued success is that we are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, we also believe in providing our employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally The Field Service Technician is responsible for the overall development and implementation of various installation and maintenance services. The person in this position will provide these services in the field at customer sites as well as in the HM Cragg corporate facility. Reporting Relationship: The Field Service Technician reports to the Service Manager Responsibilities/Accountabilities Install/remove/replace battery systems, related accessories and hardware Perform preventive maintenance services on battery and battery charging systems in UPS' (Uninterruptible Power Supplies), Utility and Telecommunications environments Install/removes common system equipment/hardware, including wiring and connections on non-working equipment Adheres to all company and industry safety policies and procedures Adheres to the applicable customer, industry and manufacturers maintenance/installation methods and standards Demonstrates proper operation of basic tools and test equipment Supplies and organizes trucks with all equipment necessary to perform job functions at various sites. Proactively stays up to date on safety training, compliance and knowledge of HAZ MAT and DOT requirements Continually trains and develops to advance to next levels of Field Service Technician Perform other assignments as assigned Note: This position SHALL NOT perform work operations or job activities on working equipment or live circuits without the direct supervision of a qualified Level IV Technician. Skills/Knowledge Ability to take direction, communication and supervision from Project Manager, Service Manager and upper levels of management Excellent communication and customer service skills Excellent attendance record Demonstrates proper use of material handling equipment Demonstrates basic electrical knowledge experience Demonstrates proper operation of basic tools and test equipment Proactively stays up to date on safety training, compliance and knowledge of HAZ MAT and DOT requirements Adheres to company policies as stated in the Employee Handbook and Safety Policy Personal Attributes Demonstrates honesty and integrity in work and relationships Demonstrates servant leadership principles with internal and external customers Demonstrates innovation/creativity in work Possesses strong work ethic and takes ownership of both company and client goals/objectives Focused on understanding, meeting, and exceeding customer expectations Focused on collaboration and teamwork for the mutual success of the company and its employees Travel expectations Required travel to customer sites out of town for overnight and/or extended periods of time Qualifications: High school diploma Minimum 2-years Electrical degree or equivalent experience preferred Ability to work at various heights Ability to lift items greater than 25lbs (and up to 150 lbs.) repetitively on a regular basis Ability to maintain a valid driver's license Ability to obtain Class C Commercial Driver's License with Hazardous Material Endorsement Must pass a physical exam, background check and pre-employment drug screening
Company:
HM Cragg
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Field Service Technician
Field Service Technician is a Customer Service Field Service Technician Job at HM Cragg located in United States. Find other listings like Field Service Technician by searching Oodle for Customer Service Field Service Technician Jobs.
Field Service Technician is a Customer Service Field Service Technician Job at HM Cragg located in United States. Find other listings like Field Service Technician by searching Oodle for Customer Service Field Service Technician Jobs.