This listing was posted on Claz.
Customer Community Manager
Location:
New York, NY
Description:
Want to work with a growing company where you can see the direct impact of your efforts? Having trouble finding a job that combines your content marketing, technical writing, and leadership skills? If so, InMotion Hosting is here to save you from settling! We are currently looking for a strong leader to manage our Customer Community Team focused on creating instructional content and optimizing our brand awareness. As our Customer Community Manager you will maintain our Support Center, represent the company and promote our products at technical networking events, and provide guidance to a team of talented technical writers and content marketing professionals. What You'll Do: Manage the team of current and future Customer Community Representatives. Hire, train, and provide continuous coaching to team members. Represent InMotion Hosting regularly at industry branding and networking events. Utilize content marketing skills to increase traffic to the Support Center and display the InMotion Hosting brand. Ensure articles and videos posted by the team are in accordance with company standards. Communicate with department heads and the executive team to structure content for their products/services. Set time-lines for completion for the Customer Community team projects and posts. Prioritize assignments of the team based on company need. Implement SEO, web analytics/Google Analytics, and social media marketing strategies in all posts and videos. Act as an internal and external advocate for WordPress. Partner with our Product Development Team, Affiliate/Business Development Team, and Product Marketing teams to produce content. Attend and speak at open-source and technical trade shows. What You'll Get: Profit sharing opportunities twice a year Medical, Dental, Vision, Disability, Life Insurance and 401(k) plans. A fun, relaxed working environment with a casual dress code (jeans ok). Free weekly lunch and snacks. The opportunity to lead an awesome team in a growing company. Ideal Candidates Have: Experience officially or unofficially leading a team. In-depth knowledge of InMotion Hosting's products and services. Experience using content marketing methodologies. vWorking knowledge of SEO, social media marketing, and Google Analytics. Strong verbal and written communication skills. Experience with content or technical writing. Strong understanding of WordPress themes and plugins. Ability to engage individuals and groups to add to the InMotion Hosting company partner list. Experience with content marketing concepts and technologies. The below is optional but can help make you a top candidate: Experience leading a team of technical writers. Strong public speaking skills. Experience with technical writing or content marketing in a web hosting environment. A love of WordPress software and the broader WordPress ecosystem/marketplace Responsibilities: *Preparing for appointments received from assistant the day prior--all travel is local and typically within a 50 mile radius of your home *Directing 2-3 sales appointments daily with owners of small to medium sized businesses with the goal of marketing and securing Business Analysts a Survey Agreement. *Contacting Business Coordinator with feedback from appointments and sharing new business lead opportunities. *Reviewing the day's successes and challenges with your Sales Manager, gaining sales support as appropriate-- all administrative support people have a vested interest in your success Requirements: *At least three years of business ownership experience and/or three years of face-to-face direct sales experience *Bachelor's degree preferred but not necessary. We will consider the right experience over a degree *Highly self-motivated and self-disciplined with ability to work effectively with little or no supervision *Outgoing personality with expertise at developing relationships, particularly with business owners, presidents and CEO's *Good communicator--excellent l...
Posted:
December 21 2023 on Claz
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Claz
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Community Manager
Customer Community Manager is a Customer Service Manager Job located in New York NY. Find other listings like Customer Community Manager by searching Oodle for Customer Service Manager Jobs.
Customer Community Manager is a Customer Service Manager Job located in New York NY. Find other listings like Customer Community Manager by searching Oodle for Customer Service Manager Jobs.