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Medical Information Specialist Trainee (Remote)
Location:
Abee
Description:
The Medical Information Specialist Trainee position is part of the Pro Pharma Medical Information Contact Center and follows all corresponding regulations, industry standards and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints. Essential Functions Include: Contact center intake, data entry and triage of adverse events, product complaints and medical information cases. Case entry of electronic correspondence into multiple databases. Respond to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via the contact center, website/e-mail and scientific meetings on behalf of Company's clients, as assigned and deemed appropriate for the role. Place outbound follow up calls to complete adverse event and product quality complaint reports and to collect additional information as requested by the client. Provide labeled medical/safety information responses in accordance with regulatory requirements, industry standards, and client and Company internal policies and practices. Accurately identify, document and report adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner within required timeframes per government regulations, Company SOPs and client working practices/instructions. Provide accurate responses utilizing approved labeling and Company FAQ responses. Assist Medical Information Coordinators in providing full and compliant documentation per SOPs. Adhere to Company and country-specific privacy policies. Other duties as assigned. Qualified candidates must have: Life Science degree. Professional telephone etiquette; active listening and pleasant speaking. Excellent English language skills especially verbal and written (including proofreading) communication skills. Ability to write fluent and. Visit ListedBuy for more information.
Company:
Propharma Group
Posted:
December 16 2023 on ListedBuy
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More About this Listing: Medical Information Specialist Trainee (Remote)
Medical Information Specialist Trainee (Remote) is a Science & Pharmaceutical Medical Information Specialist Job at Propharma Group located in United States. Find other listings like Medical Information Specialist Trainee (Remote) by searching Oodle for Science & Pharmaceutical Medical Information Specialist Jobs.
Medical Information Specialist Trainee (Remote) is a Science & Pharmaceutical Medical Information Specialist Job at Propharma Group located in United States. Find other listings like Medical Information Specialist Trainee (Remote) by searching Oodle for Science & Pharmaceutical Medical Information Specialist Jobs.