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Income Management Officer
Location:
Coatham Mundeville
Description:
Income Management Officer Stroud, Gloucestershire Full Time Temporary We are currently searching for a prospective Income Management Officer to join a team based in Stroud, on a full time temporary ongoing basis. Income Management Officer Stroud, Gloucestershire Full Time Temporary We are currently searching for a prospective Income Management Officer to join a team based in Stroud, on a full time temporary ongoing basis. The Income Management Officer will maximise income to the Housing Revenue team, and ensure rent collection is being carried out whilst delivering excellent customer care. Please note this role requires a full UK Driving Licence and access to a vehicle. Requirements Previous experience within a similar role, within Income Collection / Arrears Management, preferably within a Housing environment Knowledge of IT processes, including Word and Excel Experience in a customer facing role, and ability to provide outstanding customer service Appropriate experience of income management and recovery Sound knowledge of welfare benefits and money advice Good communication and negotiation skills Ability to deal with people in difficult and challenging situationinteractionperience presenting cases in Court is desirable Full UK Driving License and access to vehicle Role Expectations Undertake all aspects of income recovery, including: arrears notification and advice to tenants, making agreements for repayment, and monitoring cases Where appropriate visit tenants in arrears and undertake income and expenditure, personal budgeting and money management assistance Monitor and manage rent account and other debts, including: service charges, charges to leaseholders, garage rent and charges, sundry debts and others as directed Deliver a customer care focused approach Work alongside key partners, internal and external Manage a complex caseload and initiate legal action for debt recovery Attend Court where necessary and represent the company, as well as coordinate. Visit ListedBuy for more information.
Company:
Service Care Solutions
Posted:
November 24 2023 on ListedBuy
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More About this Listing: Income Management Officer
Income Management Officer is a Executive Manager Job at Service Care Solutions located in United States. Find other listings like Income Management Officer by searching Oodle for Executive Manager Jobs.
Income Management Officer is a Executive Manager Job at Service Care Solutions located in United States. Find other listings like Income Management Officer by searching Oodle for Executive Manager Jobs.