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Customer Service Assistant
Location:
London
Description:
We are working closely alongside a Local Authority in London to assist with the appointment of a Customer Service Assistant , on a 3-month contract , likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Summary: Provide a high quality, efficient, responsive, and costeffective frontline Customer Service that meets the diverse needs of the community and complies with the Council's customer promise, statutory requirements, guidance, and codes of practice. Contribute to a multi-tasked team responsible for the provision of an excellent and outstanding front-line library, learning and information service providing information, advice and assistance to customers both residential as well as those internal to the organisation, directing to the most appropriate resource where necessary. Assist in the delivery of the national Libraries Connected Universal Offers (Culture, Digital & Information, Health, Reading) and the Libraries Connected Childrens Promise. Provide an interface between the council's digital platforms and customers who require further support and contribute to the delivery of the Customer Service Transformation Plan Responsibilities: Support the Idea Store objectives through covering the shop floor and implementing the Library Bye Laws and regulations in association with security staff and other colleagues. Assist in case of staff shortages, working flexibly as required to ensure the smooth running of services. Carry out shelving duties, removal of stock, process new items, promotion, and assist in the stock taking process in line with procedures and guidance. Register new members in accordance with the Idea Store protocols and assist customers using self-service systems. Meet and greet customers who may request assistance, floor walk and continuously ensure that the store is tidy and presentable Qualifications: Ability to demonstrate excellent engagement with all customers including children,. Visit ListedBuy for more information.
Company:
Brackenberry
Posted:
November 24 2023 on ListedBuy
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More About this Listing: Customer Service Assistant
Customer Service Assistant is a Other Art & Media Jobs Customer Service Representative Job at Brackenberry located in United States. Find other listings like Customer Service Assistant by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.
Customer Service Assistant is a Other Art & Media Jobs Customer Service Representative Job at Brackenberry located in United States. Find other listings like Customer Service Assistant by searching Oodle for Other Art & Media Jobs Customer Service Representative Jobs.