Service Support Assistant - Leicestershire | Assistant in Clerical Job at 4healthcare | 7078526007

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Service Support Assistant - Leicestershire

Location:

Coatham Mundeville

Description:

Service Support Assistant – Leicestershire Temp Vacancy Umbrella Pay Rate: £14.83ph Full-Time 37 hours Job Purpose: To provide and support efficient and effective database support, referral process and a clerical family response, including database entry tasks to a very high standard within Children and Family services. To apply safeguarding checks to day to day tasks, reading, analysing and highlighting concerns with staff, referrers and families, as directed by a team leader or manager. To undertake basic checks with referrers and families, and data quality activities to support the programmes as directed by a team leader or manager from within the service areas. It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority. Accountabilities: To ensure confidential matters are dealt with in an appropriate manner. Complete tasks case notes, episodes, uploading documents, sending correspondence, etc. on various information management systems within the timescales given and to a high standard, following agreed practices and procedures within service areas. When directed, contact parents/carers, referrers and other agencies for the purpose of clarifying or seeking additional information. Receive visitors and respond to and screen telephone calls, emails and other enquiries to provide a high level of customer care. Undertake tasks to improve data quality in key systems, identify duplicate records, take responsibility for the assignment of unique client reference numbers for all referrals and notify these to manager’s, suggest actions to be taken to remedy specific issues. Participate and support the software champion role within the service areas across C&FSProduce letters, reports, emails, minutes, spreadsheets and presentations etc. using a variety of software packages to a professional standard,. Visit ListedBuy for more information.

Company:

4healthcare

Posted:

November 17 2023 on ListedBuy

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